Senior Systems Engineer--Network / Compute

Managed Services Open Location, United States


Senior Systems Engineer—Network / Compute


The Senior Systems Engineer is responsible for the day-to-day management of our managed services customer's environments.  

Principal Duties and Responsibilities 

  • Manage and maintain customer Network infrastructure with a focus on Palo Alto and Fortinet products.
  • Perform baseline network administration tasks including but not limited to Configuration Management, Inventory Management, and Capacity Management
  • Perform incident management on wide variety of issues impacting Network and Collaboration infrastructure or that are result of failure in its operation
  • Performs adds, moves, and changes on Network infrastructure within expected SLAs
  • Execute Network infrastructure maintenance processes as required by customer
  • Actively contribute to the configuration, layout, and performance tuning of the managed Network infrastructure
  • Build and maintain documentation for customer Network infrastructure.
  • Perform periodic review of customer Network infrastructure, completing documentation and implementation of continuous improvement opportunities.
  • Provide support and cross-training to both customer IT staff and internal team members on managed solutions to ensure resilient support model

Education and Experience

  • 7+ years of experience with enterprise Routing and Switching technologies.
  • Deep knowledge and experience with Layer 2 and Layer 3 protocols
  • Strong background with operational administration of Palo Alto, Fortinet, and Cisco products
  • Senior engineering skills or architect level experience with VPN technologies
  • Experience with multiple enterprise data network solutions including LAN, WAN, SD-WAN, Firewalls, Wireless and Cloud topologies
  • Strong background with operational administration of Network Management Systems
  • Knowledge of AWS or Azure networking principals
  • Deep knowledge of AAA framework and experience with operational administration of RADIUS and TACACS+ infrastructure
  • Strong oral and written communications skills.



  • CCNA
  • Palo Alto PCNSA / PCNSE desired
  • Fortinet NSE 4 Professional