Systems Engineer--Virtualization

Managed Services Cincinnati, Ohio


Description

The Systems Engineer Virtualization is responsible for the day-to-day management and operations of our managed services customer’s environments.  

 

Principal Duties and Responsibilities

  • Manages and maintains the customer virtual environment on a daily basis.
  • Helps the customer troubleshoot virtualization related issues.
  • Performs adds/moves and changes within expected SLAs.
  • Executes necessary infrastructure maintenance and migration processes as required by customer.
  • Actively contribute to the configuration, layout and performance tuning of the managed infrastructure.
  • Documents environment and provides as-built documentation to customer.
  • Perform periodic review of environment, along with remediation plan to customer to ensure proper expectations are set and met within timelines.
  • Support and train both customers and less experienced co-workers on managed solutions.
  • Periodic travel for on-site customer meetings.
  • Perform daily health checks of customer’s infrastructure.
  • Other duties as assigned.

 

Education and Experience

  • 5 years of experience with VMware products including desktop virtualization and application deployment.
  • Familiarity with VMware View (configuration and management).
  • Familiarity with SRM (configuration and management).
  • Familiarity with Zerto/other BCDR tools.
  • Strong oral and written communications skills.
  • Associates Degree or Equivalent Experience