NetSuite Administrator / Developer

Engineering Open Location, United States


The NetSuite Administrator/Developer role is part of RoundTower’s Operations team and provides support for the following modules: ARM, CRM, Order Management, Purchase Orders, Vendor Bills, Invoicing, and OpenAir. This position is the liaison between management, Information Technology, Sales, Finance, Strategic Planning & Analysis.  This role will be responsible for technical execution of projects and day-to-day operations: troubleshooting NetSuite issues, handling administration, configuring & developing requirements, maintaining application security controls and creating customized solutions.


  • Develop, test and deploy customizations, custom objects, workflows, new subsidiaries and new functionality based on evolving business needs
  • Propose system design/enhancements based on problems and product requirements
  • Develop and create customized reports, searches, and dashboards
  • Act as a subject matter expert on functionality and code-level detail
  • Provide pre- and post-implementation technical support
  • Work with management, Project Managers, Business Analysts and Accounting & Finance to scope work and produce estimates to help define deliverables and timelines
  • Ensure business and functional requirements are properly configured in NetSuite
  • Keep abreast of new NetSuite features and functionality, and provide recommendations for process improvements
  • Support the NetSuite ERP system to include researching and resolving issues, supporting requests for custom searches and reporting, assisting in outlining enhancements, and administering user access to the system
  • Support all NetSuite Users
  • Support third party NetSuite integrations
  • Provide end-user training
  • Work with business stakeholders to analyze the needs of the business
  • Enhance and optimize the current NetSuite system
  • Develop, test, and deploy NetSuite customizations and new functionality based on changing business needs
  • Write system requirements and document all system changes
  • Monitoring the health of NetSuite processes
  • Perform functional configuration, system maintenance and business process testing for ongoing NetSuite upgrades
  • Assist with the integration and business processes between NetSuite and OpenAir



  • 1 plus years of NetSuite ERP experience
  • 1 plus years of CRM experience
  • 1 plus years of NetSuite Administrator experience
  • 1 plus years’ experience in systems applications consulting, either internally via an IT organization or externally with a consulting firm or software provider
  • OpenAir Consulting or Administration experience a plus
  • JavaScript/SuiteScript Development Experience a Plus
  • NetSuite integration and customization experience
  • Experience mapping and creating new processes
  • NetSuite customization experience
  • Experience in change management and Business Process Mapping in support and/or in conjunction with a major IT initiative
  • Excellent troubleshooting and problem-solving skills
  • Ability to provide alternative options to solve business problems with the system or process
  • Excellent communication on both technical and non-technical contexts is required as well as working under deadlines in a fast-paced environment and prioritizing competing demands.