Global Programs & Incentives Associate Manager

Strategic Programs & Transformations Bay Area, United States


Description

The Opportunity:

Rodan + Fields is currently in search of an Associate Manager for Global Programs and Incentives to oversee Consultant Programs and Incentives within our global operations, reporting to the Global Programs Manager. This role involves a high level of cross-functional collaboration to develop program assets, tools, and communications to ensure all global programs launch, operate, and close at a high level of excellence.  In addition, this role will support monthly reporting, recognition, and analysis.

 

The ideal candidate will possess exceptional attention to detail, a dynamic and adaptable approach, a strong commitment to precision, and a proactive mindset. They should be resourceful and capable of managing multiple tasks and priorities while maintaining the highest quality of execution. We seek an individual who is motivated, passionate about marketing, and understanding of the critical importance of precision in their work. This is a full-time, high-performance position offering professional growth opportunities for an independent and motivated individual.

Responsibilities:

  • Asset Development: Oversee the development of program-related assets, including materials and resources required for successful implementation.
  • Creative & Marketing Support: Contribute to the marketing efforts related to the programs, helping to create and execute marketing campaigns that drive engagement and participation.
  • Field Education Partnership: Partner with the Field Education and Tools team to develop engaging and educational tools, training, and assets throughout the program's lifecycle.
  • Communication: Partner with the Communications team to develop clear and compelling push, recognition, and ad-hoc communications.
  • Reporting: Generate and maintain reports in Excel on program performance, ensuring that key performance indicators (KPIs) are tracked and analyzed regularly. 
  • Recognition: Work closely with the recognition team to ensure that incentive achievers are duly recognized and celebrated for their accomplishments.
  • Analysis: Support the Manager by assisting in pre-analysis and post-analysis activities, ensuring comprehensive evaluation and insights for program success.
  • Legal Compliance: Collaborate with the legal team to ensure that all program materials and activities adhere to legal requirements and obtain necessary approvals.
  • Collaboration: Work closely with the Manager of Global Programs and crossfunctional partners to support and align with program objectives and strategies.
  • Project Management: Effectively manage and coordinate Consultant Programs and Incentives globally, ensuring all aspects are executed seamlessly.
  •  Detail-Oriented Execution: Ensure that all program-related tasks and activities are carried out with meticulous attention to detail to maintain accuracy and quality.
  • Proactive Approach: Anticipate potential challenges and proactively address them to ensure smooth program operations.
  • High-Performance Standards: Maintain a commitment to high-performance standards, striving for excellence in all aspects of the role.
  • Multi-Tasking: Manage multiple tasks and priorities simultaneously without compromising execution excellence.
  •  Independence and Motivation: Work independently with a self-driven and motivated approach to fulfill job responsibilities.
  •  Professional Development: Embrace opportunities for personal and professional growth, taking the initiative to develop your skills and expertise.

 

Nice to Have:

  • Creative Vision: A knack for developing fun and unique assets and creative briefs to bring our programs to life.
  • Passion for Marketing: Bring enthusiasm and a deep understanding of marketing principles to the role, helping to craft effective strategies and campaigns.
  •  Multilingual Support: Ensure that all program-related assets are effectively translated into Spanish, considering the needs of a diverse global audience.
  • Advanced Excel Skills

 

Qualifications:

  • Possession of a Bachelor's degree or equivalent diploma.
  • A minimum of 5 years of relevant experience is required, preferably in dynamic, high-performance settings.
  • Demonstrated experience in managing sales incentives and contests.
  • While direct sales experience is preferred, it is not mandatory.
  • Proficiency in project management, along with strong interpersonal and communication abilities.
  • Capability to efficiently manage projects involving cross-functional teams and meet tight deadlines.
  • Skillful at multitasking in a fast-paced and frequently evolving environment.
  • Proven track record in project management, taking ownership, and achieving results.
  • Capacity to prioritize task execution based on business priorities.
  • High level of business acumen.
  • Self-motivated and capable of thriving in a fast-paced, team-oriented, collaborative setting.
  • Clear and concise written and verbal communication skills.
  • Profound problem-solving capabilities.
  • Exceptional attention to detail and proficiency in proofreading.
  • Flexibility in scheduling, with an understanding that some projects may necessitate additional work during evenings and weekends.
  • Proficiency in utilizing the latest versions of all Microsoft Office applications.