RMD Group Careers

Description

Position Summary:              

The Server Assistant is responsible for identifying all sanitation and aesthetic maintenance for the productions floor of a restaurant, ensuring that all tables, fixtures, and interior design elements are maintained throughout the course of his shift.  

The Server Assistant oversees maintaining the quality and ambiance of the restaurant during operation hours, ensuring the continuity of service by keeping utilities and accessories for food preparation, handling and always serving outfitted. 
 

Type: Hourly, Part-time 

Pay rate: $16.85 plus tips 

Duties and Responsibilities:  

Responsibilities include, but are not limited to:  

• Working with the servers to create a great energy and atmosphere 
• Greet each guest with a good attitude and a smile 
• Taking out trash and keeping restaurant clean and organized free of dirty plates and glassware
• Running food to tables and ensuring guests are receiving their correct order
• Handling the food in a timely manner to ensure optimal food temperature
• MUST have a great understanding of the menu and what is in each dish
• Fill water glasses when necessary
• Clearing empty food plates when guests are finished
• Wiping down and sanitizing tables when guests are done eating
• Keeping the restaurant stocked with adequate supplies such as plates, napkins, silverware, and glasses
• Helping with dishes when we are backed up
• This position must possess excellent customer service skills and understand the importance of damage control 

Qualifications:  

• Possess excellent communication skills 
• Understands and follows written directions 
• Must be able to provide legible communication 
• Works cooperatively in a team environment 
• Must be comfortable learning new skills 
• Can perform calmly under pressure
• Uses critical thinking reasoning skills to solve problems quickly
• Manages time effectively. 

Skills and Attitudes:  

Must be motivated, hard-working, and passionate and have the ability to handle multiple tasks and responsibilities  

Must have the ability to:  

• Able to work at a rapid pace while maintaining attention to detail, ability to multi-task 
• Must be skilled in time management 
• Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations  
• Must show enthusiasm for the job and for the restaurant
• Must be considerate, patient, and willing to help fellow employees
• Must have a good self-image and be able to command the respect of the employees
• Must be able to tolerate pressure and work calmly and efficiently during busy times
• Must handle guest complaints according to restaurant policies and procedures
• Possess the highest work ethics, personal morals and honesty beyond reproach.  

Education:  

Must have one or more of the following:  

• Minimum of 1+ years server assistance experience required in fine dining or upscale restaurant 
• Equivalent combination of education and experience 

Certificates, Licenses, and Registrations:   

• San Diego County Food Handlers Card (must be obtained within 30 days of employment). Serve safe certificate preferred   
• Anti-harassment and nondiscrimination 1-hour class

Physical Requirements:    

• Professional, articulate, friendly, and punctual 
• Possesses and exhibits the drive to provide exceptional service 
• Full-time flexible hours are required (able to workdays, nights, weekends, holidays) 
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs
• Proficient in computer skills including POS systems and iPad applications 
• Professional appearance appropriate for a premier restaurant
• Must be able to sit for up to 8 hours at a time
• Ability to work in a stressful, fast-paced environment 

VENUE  

Featuring world-renowned celebrity chef Akira Back, Akira Back is the Michelin-starred chef behind Las Vegas' leading Japanese restaurant: Yellowtail in the Bellagio. His namesake restaurants span across the globe, racking acclaim from Beverly Hills to Bangkok. Lumi by Akira Back features his adventurous flavors with Nikkei influences, using local ingredients throughout the menu and influences from around the world for an immersive dining experience.  

High energy, high-end, high up - the views of the city pair well with traditional Japanese architecture, modern design elements, and pops of color to create a vividly unique atmosphere. Lumi by Akira Back brings together dining, drinking and socializing with an eclectic-chic space in the heart of the Gaslamp Quarter. Flawlessly blended DJ beats add to the lively atmosphere, setting the vibe for guests to enjoy inventive shareable plates and sake craft cocktails next to rooftop fire pits.  

ABOUT RMD Group  

RMD Group was formed by three partners who had a passion for hospitality and creating unforgettable experiences. For over a decade, RMD has been a driving force in the industry, creating some of San Diego’s most successful and exciting concepts including Rustic Root, Huntress, Lumi, Side Bar and FLUXX. In addition, the group works with a thriving portfolio of hospitality and lifestyle concepts that include Ballast Point Brewing and Hard Rock Hotel’s Float and 207.  RMD brings extensive expertise in all areas of consulting including design, development, and management, plus a talented team of industry leaders that continue to elevate guest and client experience in San Diego and beyond.