RMD Group Careers

Venue

Rustic Root’s menu showcases a dynamic rustic American cuisine rooted in tradition, yet with an inventive modern flare. The signature drink menu offers a take on timeless classic cocktails as well as Rustic Root originals using creative spirits and the freshest ingredients. A full dining room boasts of eclectic flare: from a ceiling filled with floating colanders to chic nature-inspired wall art and décor. If it’s San Diego views you want, head upstairs to the Gaslamp’s premier rooftop restaurant. Animal hedges, beautiful streetlamps, and not-your-mama’s patio furniture create a buzz-worthy and energetic atmosphere.

ABOUT RMD GROUP
RMD Group was formed by three partners who had a passion for the Hospitality Industry. With more than 50 years of combined experience, RMD Group has emerged as a driving force in the hospitality industry. The group owns and operates a collection of San Diego’s most exciting dining destinations including Rustic Root, Huntress, and Lumi in addition to developing a thriving collection of hospitality and lifestyle destinations that include the Hard Rock Hotel’s Float and 207 and Ballast Point Brewing Company. RMD Group brings extensive expertise in all areas of consulting including design, development, and management, plus A-list talent that continues to elevate the hospitality experience in San Diego and beyond.

Position Summary:

Responsible for every aspect of the operation and growth of the restaurant. Most of the time will be spent on the development of new managers, maintaining customer relations, driving revenue in all departments and who reports directly to the management company.

Duties and Responsibilities:

Responsibilities include, but are not limited to:

Financial

•              Set annual team goals and assist in annual budget preparation
•              Prepare and analyze budget pace reports with assistance from RMD Accounting Department
•              Oversee monthly P&L and daily numbers to maximize revenue and manage controllable costs and expenses with a strong emphasis on all cost of goods (“COGS”) and labor
•              Approve invoices for payables and ensure clear communication with accounting department on all checks, invoices etc.
•              Manage petty cash
•              Create and maintain systems to track staff performance related to customer service and revenue maximization

Marketing

•              Find creative, low-cost ways to market the venue
•              Create and implement Staff Outreach Program
•              Create and implement Loyalty Program
•              Ensure marketing information is to the Marketing Department on time
•              Help with themes for holidays and special events
•              Ensure brand is being properly represented at all times
•              Work with RMD Marketing Department and PR firm to ensure high visibility placement of venue in local and national media and attend bi-monthly progress meetings
•              Participate in off-site events
•              Help to promote the culinary team

Operation

•              Oversee the Manager Action Items list to ensure everything is getting done
•              Oversee nightly closing to ensure done properly as needed
•              Assist with nightly ALOHA check-outs of staff and completing bank drops
•              Create and implement specific policies and procedures that will enhance customer service
•              Ensure private parties and sites are executed properly
•              Review all staff clock in/out times and make punch adjustments as needed before payroll
•              Review all incident reports before they go in binder
•              Manage floor as scheduled
•              Ensure proper time is effectively split between all departments
•              Hold weekly manager meetings and ensure proper follow-up on all action items

Other

•              Collaborate with RMD Human Resources to ensure venue is in compliance with all pertinent employee rules and regulations
•              Read industry publications to keep up-to-date on trends
•              Conduct and participate in staff reviews
•              Conduct final staff interviews
•              Responsible for all aspects of ALOHA POS system (front and back of the house)
  
•              Maintain all comp/void reports and help to keep at acceptable levels 

Qualifications:

•              At least 3+ years senior management experience with extensive knowledge in restaurant and private events
•              Must be familiar with yield management and cost controls
•              Must be able to adequately communicate both orally and written
  
•              Must be able to input and access information in the property management system/computers/point of sales system
•              Must be comfortable learning new skills
•              Must have a “hands-on”, proactive management style

Skills and Attitudes:
Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.

Must have the ability to:

•              Perform job functions with attention to detail, speed, and accuracy
•              Prioritize and organize
•              Be a clear thinker, remain calm, and resolve problems using good judgment
•              Follow directions thoroughly
•              Understand guest service needs
•              Work cohesively as a team with co-workers
•              Direct staff performance and follow up with corrections as needed

Education:

Must have one or more of the following:

•              Bachelor’s degree (B.A.) from a four-year college or university
•              Four (4) years of related experience and/or training
•              Equivalent combination of education and experience

Certificates, Licenses, and Registrations:

•              Food Handlers Card (must be obtained within 30 days of employment)
•              CPR and First Aid certified (must be obtained within 30 days of employment)
•              LEAD card (must be obtained within 30 days of employment)

Physical Requirements:

•              Must be able to stand/walk for up to 8 hours at a time
•              Must be able to sit for up to 8 hours at a time
•              Must be able to lift at least 50 pounds safely and properly
•              Be able to reach, bend, stoop

Other Requirements:

•              Ability to work in a stressful, fast-paced environment
•              Must be able to work holidays, nights, and weekends
•              The employee may be exposed to the risks associated in attempting to resolve issues with difficult guests