RIVA Solutions Inc. Careers

Title: Endpoint Specialist (Windows & Mac)
Location: Boulder, CO – Onsite
Terms: Full-time
Clearance: Active Secret or higher clearance required (U.S. Citizenship required)
Travel: Minimal; <10% anticipated

RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.

That’s RIVA. Our employee-first approach has manifested a culture that attracts the best and brightest. By investing in people first and providing a flexible work environment, our employees have higher morale, higher productivity rates, and lower turnover. At RIVA, people are our #1 priority.

Program Overview

RIVA Solutions is supporting the National Telecommunications and Information Administration (NTIA) under the ISCOM Division to deliver mission-critical IT modernization and cybersecurity services. This effort focuses on enhancing the security, reliability, and efficiency of NTIA’s infrastructure—driving forward their mission of advancing broadband access, data-driven policymaking, and secure communications through modern digital tools and compliance with federal standards.

Position Overview

RIVA Solutions is seeking an Endpoint Specialist to support enterprise endpoint administration, patch management, and compliance operations under the NTIA ISCOM contract.

This role is central to maintaining and securing macOS and Windows end-user systems across the enterprise, ensuring proper configuration, patching, and lifecycle management through advanced endpoint management solutions. The specialist will work closely with senior engineers to maintain compliance, deploy software packages, and monitor endpoint health using tools such as Microsoft Endpoint Configuration Manager (MECM), IBM BigFix, and macOS Mobile Device Management (MDM) frameworks such as Jamf Pro or Kandji.

This position is ideal for a technically inclined IT professional with foundational experience in endpoint management and a desire to grow into advanced endpoint engineering, cybersecurity, or systems administration roles.

Core Responsibilities

• Support deployment, configuration, and maintenance of endpoint management platforms including MECM, IBM BigFix, and macOS MDM solutions (Jamf, Kandji, or Intune for macOS).
• Oversee macOS and Windows endpoint patching, configuration, and compliance monitoring to meet federal cybersecurity and performance standards.
• Develop and maintain software deployment policies and configuration profiles for macOS systems, ensuring compatibility and security baselines are met.
• Perform macOS device enrollment, provisioning, and imaging, leveraging Apple Business Manager and MDM automation workflows.
• Deploy and manage software applications and operating system images using MECM (for Windows) and BigFix / MDM tools (for macOS).
• Collaborate with IT and security teams to ensure both macOS and Windows endpoints adhere to organizational and federal security baselines.
• Maintain asset and compliance reporting through endpoint management tools and dashboards.
• Assist with troubleshooting incidents involving patch deployment, device enrollment, or configuration profile application for macOS and Windows.
• Create and maintain Standard Operating Procedures (SOPs), documentation, and troubleshooting guides for cross-platform endpoint management.
• Provide courteous and timely customer service to NTIA users while resolving endpoint-related issues.

Minimum Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field OR equivalent combination of education and relevant experience.
• Minimum of 2 years of IT or endpoint administration experience.
• U.S. Citizenship required.
• Active Secret clearance.
• Foundational experience managing macOS and Windows devices in an enterprise or federal environment.
• Familiarity with MECM, IBM BigFix, and macOS MDM frameworks (Jamf, Intune, or Kandji).
• Basic knowledge of scripting languages such as PowerShell, Bash, or Python for automation and remediation tasks.
• Understanding of system patching, software distribution, and compliance reporting.
• Strong communication skills, attention to detail, and commitment to maintaining secure and reliable endpoint operations.

Preferred Qualifications

• CompTIA certifications such as A+, Network+, or Security+.
• Microsoft or IBM certifications related to MECM / BigFix administration.
• Apple Certified Support Professional (ACSP) or equivalent macOS certification.
• Experience managing Apple Business Manager and automated MDM enrollment workflows.
• Familiarity with Active Directory / Azure AD, Group Policy, and identity management for cross-platform devices.
• Experience with endpoint detection and response (EDR) tools and vulnerability management practices.
• Experience working within a federal or enterprise IT environment with stringent security compliance requirements.

Salary: Up to $120,000 depending on experience

RIVA Benefits:

• Paid Time Off / Sick Leave
• Health, Dental, and Vision Coverage
• Life Insurance
• 401K Retirement Plan with Company Match
• HSA/FSA Spending Accounts
• Long- and Short-term Disability
• Pet Insurance
• Wellness Program Initiatives
• RIVA Flex (Flex Hours and Hybrid Work Support)
• Additional Perks & Workplace Benefits

Equal Opportunity Statement:
RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any protected class. If you need a reasonable accommodation to search for a job opening or to submit an online application, please email [email protected]. Only messages left for this purpose will be returned.