Corporate IT Specialist
Description
Title: Corporate IT Specialist
Location: Remote - Local to DMV for Occasional Onsite Meetings
Terms: Full-Time
Clearance: Not Required
Travel: None
Location: Remote - Local to DMV for Occasional Onsite Meetings
Terms: Full-Time
Clearance: Not Required
Travel: None
RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.
That’s RIVA. Our employee-first approach has manifested a culture that attracts the best and brightest. By investing in people first and providing a flexible work environment, our employees have higher morale, higher productivity rates, and lower turnover. At RIVA, people are our #1 priority.
That’s RIVA. Our employee-first approach has manifested a culture that attracts the best and brightest. By investing in people first and providing a flexible work environment, our employees have higher morale, higher productivity rates, and lower turnover. At RIVA, people are our #1 priority.
Role Overview:
RIVA Solutions is seeking a Corporate IT Specialist to join our internal IT team and support enterprise-wide operations in a remote-first environment. This individual will work closely with cross-functional teams to maintain and improve internal systems, provide end-user support, and support cybersecurity and IT best practices. This position is ideal for a proactive, tech-savvy individual with strong Microsoft environment knowledge and experience working within corporate IT for small to mid-sized government contractors.
Responsibilities:
- Provide technical support to RIVA employees, including troubleshooting hardware, software, and connectivity issues.
- Administer and maintain internal IT systems and cloud environments, including Microsoft 365, Azure, Slack, SharePoint, Teams and other cloud environments.
- Assist with onboarding and offboarding activities, including provisioning/deprovisioning of accounts, system access, and device setup.
- Maintain asset inventory and support hardware lifecycle processes.
- Coordinate device orders, returns, and warranty/repair requests.
- Support cybersecurity best practices across systems and employees (e.g., MFA, patching, password hygiene).
- Assist in documenting IT procedures, SOPs, knowledge base articles, and system configurations.
- Provide training and communications on changes and new technologies within the environment.
- Provide support for internal audits, compliance documentation, and cybersecurity frameworks such as ISO 27001 and CMMC.
- Respond to tickets and requests through internal helpdesk channels and escalate issues as needed.
- Provide support for internal tools and applications including Microsoft Power BI, SharePoint, Slack and Teams.
- Collaborate with leadership and stakeholders to implement and test IT improvements and new tools.
- Manage and document strict change management process.
- Provide cybersecurity configurations and monitoring.
- Develop workflows for corporate processes and procedures.
- Identify gaps and stay abreast of new technologies.
- Track and maintain tasks and schedules for all work.
- Take on special projects as assigned.
Required Qualifications:
- 3–5 years of experience in corporate IT or desktop support roles.
- Familiarity with Microsoft 365, including Outlook, Teams, SharePoint, and Azure AD.
- Experience supporting remote users in distributed environments.
- Strong troubleshooting and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Strong attention to detail and a customer-service mindset.
Preferred Qualifications:
- Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Experience supporting small to mid-sized organizations in the government contracting sector.
- Familiarity with cybersecurity practices and compliance frameworks (ISO 27001, NIST, etc.).
- Experience with ticketing systems, device management platforms (e.g., Intune), and collaboration tools.
- Exposure to Microsoft Power BI or automation tools like Power Automate.
- Technical certifications such as CompTIA A+, Security+, or Microsoft certifications are a plus.
Salary:
$70,000–$80,000 annually, based on experience and qualifications.
RIVA Benefits:
- Health, Dental, and Vision Coverage
- Life Insurance
- Retirement Benefits / 401K with Company Matching
- HSA / FSA Spending Accounts
- Long- and Short-Term Disability
- Pet Insurance
- Wellness Program Initiatives
- RIVA Flex – Flexible Work Environment
- Additional Workplace Benefits
RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.
If you need a reasonable accommodation to search for a job opening or to submit an online application, please email [email protected]. Only messages left for this purpose will be returned.