Marketing Business Analyst

Marketing Manila, Philippines


Description

Since 2003 RingCentral has been breaking down the communication barriers created by complex on-premise hardware. RingCentral delivers cloud business communications solutions that frees people to work the way they want in today’s mobile, distributed and always-on work world. Delivered on a state-of-the-art cloud infrastructure, RingCentral’s cloud communications solutions help more than 300,000 customers thrive in a new world of work.

RingCentral is hiring a Marketing Systems Analyst to join our Funnel Lifecycle Management team at our office in Mandaluyong City. He/she will be responsible for working across multiple departments to support initiatives surrounding RingCentral’s demand funnel, end to end lead lifecycle and overall enhancement of RingCentral’s pipeline generation. The Marketing Systems Analyst must be comfortable with database manipulation and analytics, data modeling,  interpretation and communication of analysis.  The ideal candidate will have a strong understanding of both sales methodologies and processes in addition to overall marketing analytics.

Key Duties and Responsibilities

  • Identify improvement opportunities and develop creative solutions that optimize marketing operations
  • Provide analytics support for management to gain insight and drive business planning based on data and statistical methods
  • Work in partnership with team to build and monitor dashboards, reports, and metrics in order to identify areas for improvement and drive change
  • Assess and document key steps: problem statement, process flows, gap analysis, solution recommendations
  • Work collaboratively with cross-functional teams (sales, business services, marketing) to ensure cross systems data integrity

 

Major Stakeholders

Internal:

  • Enterprise Field Marketing/ABM
  • Global digital marketing
  • Sales Operations
  • Global Sales
  • Business Services

 

Qualifications And Desired Skills

  • More than 1 Year of business process design or consulting experience
  • Proficiency with Microsoft Word, Excel, and Powerpoint
  • Ability to work on large databases and synthesize into useful reports and dashboards
  • Excellent oral and written communication skills including listening and presentation skills
  • Ability to drive change and influence individuals at all levels of the organization
  • Ability to gather, interpret and apply critical thinking to data to help inform decisions
  • Strong analytical, organization, problem-solving and follow-through skills
  • Ability to think and influence both at the strategic and execution level
  • Ability to effectively prioritize multiple tasks, projects and deadlines simultaneously
  • Experience documenting processes using project management methodologies
  • Ability to work in a self-directed manner
  • Willing to do night shifts
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Now, a little more about us... 

RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud business communications solutions. Easier to manage and more flexible than on-premise communications systems, RingCentral’s cloud solution meets the needs of modern distributed and mobile workforces, while eliminating the expense of on-premise hardware and software. RingCentral is headquartered in Belmont, California.