East Coast- -Account Executive for Contact Center team

Sales-Upmarket Charlotte, North Carolina


Description

Upmarket Account Executive - Contact Center Practice

Job Type: Full-time, Exempt
Location:
Charlotte/Remote 
Department: 
Sales

RingCentral, Inc. is an award-winning global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral solutions empower today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows.

We are a $860M company, disrupting the $100B business communications and collaboration market (Avaya, Cisco, Microsoft) with a killer product (Gartner MQ Leader last 5 years) and rapid growth (34% yoy). We are now pulling away from the competition and leaving them behind as we scale our product revenues and product capabilities. We are looking for outstanding talent to help us scale our revenues to $1b and beyond in the coming years. 


Job Description:

RingCentral is looking for a proven Enterprise AE contributor to join our dynamic  - Contact Center Practice to address the strong demand we're seeing in the market

Responsibilities:

  • Prospecting for *NET* new logo accounts and grow existing RingCentral account base within assigned territory
  • Meeting with existing customers to up-sell existing engagements in addition to following up on past engagements
  • Evangelize and educate with RingCentral sales team
  • Communication of RingCentral value proposition to senior-level customer contacts
  • Ability to proactively position the value of cloud solutions
  • Coordination with RingCentral sales teams to develop Territory Strategy Plans, Account Strategy Plans and Opportunity Strategy Plans
  • Work with RingCentral resources to develop & position the appropriate solution to fit the customer needs to include: RingCentral Office / Call Center with Live Reports, RingCentral Contact Center, RingCentral Workforce Optimization
  • Ability to act as a customer advocate within the RingCentral organization and advocate for RingCentral to customers
  • Utilization of RingCentral sales process for identification, positioning and lifecycle management of opportunities
  • Driving new revenue through customer acquisition in designated territory and named accounts
  • Consistently strike / exceed quarterly & annual sales targets
  • Partnering with the regional VAR's to effectively identify, engage and deliver new customers
  • Owning strategy around funnel, pipeline, forecasting - owning GTM for respective patch
  • Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value-based selling

Qualifications:

  • Minimum 4+ years contact center sales experience to include: Interaction Management Software, Workforce Management software, Self Service solutions, and Cloud solutions
  • Bachelor’s Degree
  • Proven record of success for sales to large corporate accounts with longer sales cycles
  • 5 years of technology solution-based selling (SaaS, Unified Communications, Cloud applications, VoIP, telephony)
  • Extensive Call Center/Contact Center Experience
  • Demonstrated sales record of obtaining / exceeding quota.
  • Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process
  • Success prospecting, engaging, acquiring net new logos
  • Strong interpersonal skills, ability to convey and relate ideas to others
  • Entrepreneurial flare - ability to learn and adapt quickly
  • Vibrant and energetic attitude, willingness to perform and get things done

What we offer:

  • Base Salary  
  • Uncapped Commissions (Paid Monthly) with exponential multiplier increases
  • RSU's (Restricted Stock Units)
  • Immediate full benefits (Health, Vision, Dental) effective day one 
  • (10) Company Wide Holidays
  • Flexible PTO plan
  • ESPP (Employee Stock Purchase Plan)
  • Opportunities that accompany a high growth organization

About RingCentral

RingCentral, Inc. (NYSE: RNG) provides cloud computing based business phone systems designed for today's mobile and distributed business world. The RingCentral technology platform eliminates the need for expensive and technically complex on-premise legacy phone systems. By combining a hosted, multi-extension business phone system with advanced voice and fax functionality, RingCentral simplifies business communication for modern, flexible business environments. RingCentral is headquartered in Belmont, California.

RingCentral is an EEOC employer.