Senior Product Manager - Billing/Purchasing

Product Management Belmont, California


Description

Senior Product Manager - Billing/Purchasing


Job Type:
Full-Time, Exempt
Location: Belmont, CA
Department: Product Management




RingCentral, Inc. (NYSE:RNG) is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers today’s mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. RingCentral unifies voice, video, team messaging and collaboration, conferencing, online meetings, and integrated contact center solutions. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

Traditionally, business communications comprised a series of inflexible, expensive, and disparate systems: on-premises hardware–based private branch exchanges, or PBX systems, which are still prevalent in businesses today. The emergence of the cloud and SaaS business models, combined with the proliferation of smartphones and tablets, as well as the corresponding new paradigms in user experiences, has revolutionized how people communicate. RingCentral is leading the charge in cloud-based communications.

RingCentral is the largest and fastest-growing pure-play provider in this space, with a market capitalization of over $6 billion. With +$600 million run rate, RingCentral is projected to reach $1billion by 2020. Examples of Wall Street analyst quotes post Q3 earnings:

  • Craig Hallum: “Predictably Exceptional Results – We’ve Come To Expect Nothing Less.”
  • Deutsche Bank: “Executing like a Well-Oiled Machine.”
  • Jeffries: “Firing On All Cylinders.”
  • Northland: “As UCaaS Market Evolves, RNG Excels”

 

Job Description:

Are you a Product Leader who loves building world class solutions and pushing the boundary on technology? Do you live and breathe Q2C, billing and system integrations? RingCentral is looking for a tech savvy hands-on Billing System Product Manager to work closely with business owners and our highly skilled engineers, to develop and support customer facing RingCentral Billing Solutions.


Responsibilities:

  • Primary role will include hands-on support for in-house built Production Billing system
  • Collaborate with sales, finance, business stakeholders, UX/UI, IT and engineering teams during discovery to assess value, usability and feasibility of commerce capabilities
  • Manage configuration and setup of subscription billing systems and ecommerce platform
  • This person will be able to synthesize both technical and business information and present implementation needs and options confidently.
  • Develop short, mid and long-term roadmaps to develop features based on business needs
  • Engage with multiple business stakeholders to ensure requirements and stories are assembled
  • Help translate requirements and stories into IT and engineering specifications alongside development teams


Qualifications:

  • 7+ years of product management experience
  • Billing Systems and aspects of their integration with online services
  • Ecommerce billing & purchasing
  • Integration with payment gateways including Tokenization
  • Product Catalog Management Systems
  • Billing Process Automation Systems (BPA)
  • Aspects of Billing System integration with CRM, ERP, RevRec and Ordering
  • Experience with CPQ system
  • Experience with Contract Life Cycle Management Systems (CLM)
  • Experience in SaaS/PaaS
  • Experience in Agile Development Methodologies
  • Experience in working with remote teams
  • Have a good understanding of industry standard Quote to Cash (Q2C / QTC) processes
  • Have a good understanding of industry standard SaaS/ subscription management processes with a focus on enterprise grade, License Based Billing solutions

 
Personal Characteristics:

  • Hands on - high energy - driver
  • Enjoy working in a fast paced, high output, time sensitive environment
  • Naturally customer focused
  • Have very high standards
  • Always act as a team player - friendly, positive, and fun to work with
  • Honest, Reliable and Accountable
  • Excellent communications skills
  • Excellent presentation skills


About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world. 

RingCentral is an EEO/AA employer.