Front-end Engineer

Development Paris, France


Description

Front-end Engineer, Paris

RingCentral Engage Digital’s R&D department is looking for a front-end developer to join its experienced team of 13 developers in its offices in the heart of Paris’s 9th district.

About RingCentral Engage Digital

RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.

We provide a platform that assembles all the customer interactions in one place (via messaging, social media, live-chat, mobile, email) and re-distributes them automatically according to availabilities, customer profiles, or type of requests to be able to handle them more efficiently. This gives companies a full history and precise account of each interaction to analyze and better manage their activity while increasing customer satisfaction.

RingCentral Engage Digital is based on a SaaS model and benefits from international exposure working with over 100 major players across 65 countries in the Telecom, Banking, Insurance, Utilities and Entertainment industries (Orange, Ooredoo, Deutsche Bahn, Banglalink, Proximus, SFR and many more).

Key figures

  • 14.5 million messages treated each month
  • 1 million problems solved per month
  • 60+ employees
  • 100+ customers
  • Present in 65 countries
  • 40% growth in 2017

Job description

You’ll work closely with the other R&D developers and will have a direct impact on software used by top brands to manage their customer relationship. You’ll be implementing and improving features on the front-end part, also providing your input about design and user experience.

You will benefit from a permanent contract with a competitive compensation package (according to your profile and experience), which includes additional statutory time off (repos compensatoire), health insurance and subsidised lunches (tickets restaurant).

We are very serious about our products but we also like to relax, for example we have a permanent football table contest and regularly schedule drinkups.

You’ll benefit from good working conditions: dual screen, good seating, standing desk and powerful linux/mac boxes.

The ideal candidate

You are a Front-end developer with solid technical grounding. You enjoy writing pure javascript as much as jQuery or React, but also like crafting coherent interfaces using HTML5 and CSS3. You are not afraid to dive into some Ruby templates (ERB) if needed to update the HTML or to submit pull requests for public javascript projects. You are both independent and a team player and you like things to be properly built and properly tested. You are at ease reading, writing and speaking English.

Technical requirements:

  • you know javascript well and are comfortable with jQuery 
  • you have solid experience with implementing complex design with HTML and CSS
  • you are interested in javascript frameworks (React, Vue, Angular,...)
  • you understand basic UX rules to make usable interfaces

Other valued skills:

  • experience with Ruby / Ruby on Rails / ERB or other similar back-end technologies
  • experience with SASS / SCSS / compass / bourbon or similar
  • experience with designer tool (photoshop, sketch, figma, etc.)
  • knowledge about accessibility rules

How we work

Back end:

  • Ruby on Rails and ERB templating
  • Faye (websocket push server)

Front end:

  • Mostly single page JavaScript application
  • Heavy use of jQuery, a bit of vue.js
  • Realtime events with WebSocket (faye.js)

Tools:

  • Testing with RSpec, Capybara, webkit, VCR, Jasmine
  • Version control with git, merge requests with Gitlab
  • abstract.com for design files sharing
  • Issue tracking with JIRA