Content Proposal Writer

Marketing Manila, Philippines


Description

RingCentral is looking for a Content Proposal Writer to arm our Proposal Managers with the latest RFP content and manage our RFP content repository, which is used across our organization to respond to customer requests for proposals (RFP), requests for qualifications (RFQ), requests for information (RFI), and security questionnaires. This role will also help expand RingCentral sales efforts by coordinating and organizing responses to customer requests. This role is both highly critical and visible in ensuring we have a comprehensive and accurate knowledge base that serves the needs of our growing sales organization and our RFP process. This role requires a strong ‘can do’ attitude, ability to effectively prioritize, strong time management skills, excellent communication and cross functional partnering skills.


Responsibilities:

  • Create, update, and edit large amounts of content and work with cross-functional teams to drive action to build, refresh, and validate content
  • Audit, and maintain data and RFP library assets within RingCentral’s proposal RFP software tool
  • Work cross functionally with business stakeholders to develop new RFP content and manage existing content in the RFP tool
  • Edit and proofread RFP content in RFP tool for grammar, clarity, brand, and messaging consistency
  • Own content architecture and overall implementation in RFP tool
  • Review content architecture on a regular basis to ensure that it reflects the needs of the business, including the build out of new master sections as new products are launched 
  • Work with Design Proposal Specialist as required for maintaining a comprehensive library of images, templates, etc. 
  • Review proposals for content quality assurance before final submission 
  • Review past proposals and incorporate new or updated content into RFP tool
  • Provide training to end users of RFP tool as needed
  • Own improvement process on content management and share best practices on content writing and management with the team
  • Assist Proposal Managers with responding to RFP questions  
  • Edit and proofread documents for grammar, clarity, brand, and messaging consistency
  • Develop RingCentral’s content library for response to customer requests
  • Research and write qualification content, and interview technical staff to draft project descriptions, staff bios and technical content
  • Attain expert knowledge of RingCentral products, features, benefits, security details, differentiators, future product releases, etc. 


Qualifications:

 

  • Bachelor's degree holder with 1-3 years of RFP/Proposal writing, editing, and proofing, as well as sales, marketing, project management, or proposal coordination experience
  • Experience with CRM and/or proposal management software
  • Exceptional Microsoft Office and Google G Suite skills 
  • Ability to partner, collaborate and work cross functionally with product marketing and copywriters
  • Strong active listening skills and overall communication and presentation skills both written and verbal
  • Experience working on proposals, including final review 
  • Experience using proposal software as well as sales and marketing technologies such as SFDC and analytics tools
  • Strong analytical and strategic thinking abilities to draw conclusions based on data
  • Proven success developing and managing projects in a cross-functional environment
  • Excellent written English language skills 
  • Strong verbal and presentation skills
  • Strong time management and prioritization skills
  • Results oriented, strong attention to detail and skilled at both planning and hands-on-execution
  • Strong self-motivated individual capable of working in a fast-paced, dynamic environment
  • Must be willing to work USA hours