Operations Support Associate
Description
Job Title: Operations Associate
Job Location: Jaipur, India
Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 570 employees work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativity—always in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens.
Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And we’re searching for passionate, talented people to join the Rightpoint team.
Our Commitment to You
No matter who you are, where you come from, who you love, what you believe, or what you get excited about, we bring people together to make phenomenal work. That's what makes us Rightpoint!
Introduction
We are seeking an Operations Associate who will play a key role in supporting the operational efficiency of our global company. You will assist with a variety of tasks related to managing workflows, streamlining processes, and ensuring timely and accurate completion of projects. The ideal candidate is highly organized, proactive, and capable of working independently in a virtual setting.
What You’ll Be Doing and the Impact You’ll Make:
- Process Improvement: Assist in identifying opportunities for operational efficiencies and help implement process improvements.
- Task Coordination: Manage, track, and follow up on tasks and deliverables across various departments.
- Data Management: Maintain accurate records, databases, and documentation related to operations.
- Reporting: Prepare and share regular reports on operational performance, including metrics and key insights.
- Communication: Act as a point of contact for internal teams, ensuring smooth communication and collaboration across remote departments.
- Problem-Solving: Address operational issues as they arise and collaborate with teams to find and implement solutions.
- Project Support: Assist with the planning and execution of operational projects, ensuring timely delivery and efficient execution.
What We’d Love to See:
- High school diploma or equivalent. Associate or bachelor’s degree preferred.
- Customer-focused approach which includes excellent verbal and written communication skills.
- Proven experience in an operations or administrative role in fast-paced environment, working in a global company and with different team members through multiple disciplines.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong organizational skills and attention to detail.
- Ability to work with a team and independently, prioritize tasks, and proven ability to meet deadlines and complete assigned tasks in a timely and professional manner.
- Ability to adapt to changing workflows and new technologies.
- Problem-solving mindset with a proactive attitude.
- Basic understanding of business analytics or reporting tools.
Benefits and Perks at Rightpoint
- 30 Paid leaves
- Public Holidays
- Casual and open office environment
- Flexible Work Schedule
- Family medical insurance
- Life insurance
- Accidental Insurance
- Regular Cultural & Social Events including Diwali Party, Team Parties, Team outings, etc.
- Continuous Training, Certifications, and Learning Opportunities First-hand experience dealing with security incidents.
EEO Statement
Rightpoint, a Genpact Company, is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.