Associate Creative Director

Creative Services Greater Detroit Metro, Michigan


Company Overview

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. We’re driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, we’re able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business. 

Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And we’re searching for passionate, talented people to join the Rightpoint team.

Rightpoint is the largest independent customer experience agency with technology at our core, and 450 employees across 10 offices. We create seamless digital experiences driven by insight, strategy, technology and design -- and expanded mobile innovation and emerging technologies via Raizlabs. We serve more than 250 Fortune 1,000 companies with strategy, site design and development, content, CRM, commerce, BI and cloud infrastructure.


And the industry is taking notice:

  • Crain's Chicago Fast Fifty of “Fastest Growing Companies,” 2014 - 2017
  • "Top 100 Workplaces in Chicago" by the Chicago Tribune, 2014-2017
  • EY Entrepreneur of The Year® Award, Co-founders Ross Freedman & Brad Schneider: 2015 Midwest Dual Finalists
  • One of the "Most Promising Companies in America" by Forbes in 2014


WATCH THIS to learn more about Rightpoint and our culture:

Job Description

We are looking for a talented Associate Creative Director to join our Chicago office. If you love to be the central leader of an interdisciplinary creative team then we would love to talk to you. Associate Creative Directors at Rightpoint are project owners, team leaders and masters of digital craft. They push teams and their project to new heights. They are risk takers and creative innovators. They can spot issues before they turn into problems and collaboratively work with clients at all levels.  

If you would like to surround yourself with people that share the same passion for design and exploration, please see how you align with the needs listed below. 


What you need to have: 

  • An amazing online portfolio that showcases multiple types of projects and solutions across accounts 
  • Strategic vision and a true mastery for unravelling complex problems and driving teams to their solution 
  • Strong client management skills and business development experience 
  • Design process knowledge from the beginning of strategy all the way through implementation 
  • Ability to prototype just about anything 
  • Advanced research methodologies and analysis 
  • Agency experience 
  • Ability to be a true partner with clients 
  • Understanding of holistic design processes 
  • Rock solid presentation skills that establish trust with clients and teammates 
  • Advanced research methodologies and analysis 
  • A burning passion for extracting the beauty out of a complex problem 
  • A great online portfolio that showcases multiple types of projects and solutions that you have had direct work within and can explicitly demonstrate your contributions  
  • 8-12 years of professional experience in a design or creative field 
  • A tireless desire to learn driven by curiosity 
  • A great collaborative attitude 
  • A pixel-perfect design sensibility  
  • Tight typography chops 
  • Demonstrated ability to use grid systems and apply design best practices 
  • Ability to manage multiple tasks 
  • Mastery in the Adobe Creative Suite, Sketch and Invision. 
  • Ability to prototype your ideas with fresh thinking 
  • Ability to clearly articulate your point of view utilizing visual storytelling 
  • A burning passion for art and science 
  • Design solutions that meet or exceed strategic objectives 
  • Create visual solutions 
  • Apply brand identity systems, typography, photography, color and other items to create innovative solutions that align with business and user needs 
  • Provide quality assurance on creative deliverables 
  • Communicate and succinctly articulate concept rationales 
  • Focused on contributing to an award-winning portfolio of work 
  • Articulate a vision and lead direction of creative for accounts and projects that’s informed by business needs and strategy 
  • Develop senior designers as thinkers, leaders, and innovators 
  • Elevate strategic thought and design processes within the Design Group and deliverables. 
  • Provide valuable team member development through leadership, meaningful feedback, timely criticism, and ongoing mentorship 
  • Foster an environment that embodies Rightpoint’s core values 
  • Help win new business and grow existing accounts through strategic leadership, nurturing client relationships, and delivering transformational work 
  • Create design briefs and resulting work to ensure the correct level of aspiration and accountability is maintained 
  • Nurture and support creative community-building efforts both internally and externally 
  • Help manage staffing and co-create project plans taking into account team strengths and growth opportunities 

It’s also great if you have: 

  • Bachelor of Fine Arts degree or equivalent blend of education and experience 
  • 10+ years’ experience in a combination of both the Design and User Experience industries. 
  • At least 5 years in a leadership role in a Digital Agency Environment. 
  • Strong visual design skills with an expert level of understanding of modern tools and techniques 
  • Outstanding storytelling and presentation skills 
  • Superior communication, time-management, and client/relationship management skills 
  • Strong strategic thinking abilities and demonstrated success in leading teams in executing established strategies 
  • Experience in commerce or transactional digital experiences with large B2B clients preferred 
  • Must be a team player with a willingness to help and learn in order to foster an environment of team growth 
  • Additional design education such as certificates, workshops or internships 
  • A healthy collection of travel based life hacks 
  • Agency experience 
  • Motion Graphic capabilities  
  • Additional design education such as certificates, workshops or internships 
  • Basic understanding of front end development 
  • 2-3 years in a related field. Bachelor's degree preferred. 

Benefits and Perks at Rightpoint:

  • PTO + Paid Holidays
  • Casual Dress (when in the office; when at a client site, we need to mirror their dress code)
  • Flexible Work Schedule
  • Great Health Coverage
    • Medical – 4 plans to choose from!
    • Dental
    • Vision
    • Life/AD&D/Short-Term & Long-Term Disability
  • Flexible Spending (Dependent & Healthcare)
  • Transportation/Parking Pre-Tax Benefits
  • 401k with Company Matching
  • Weekly Peapod Snack/Drink delivery
  • Regular Happy Hours and social events including: Volunteering, Game Nights, Basketball, 5K runs, golf outings, team sports, etc.
  • Catered Lunches Every Other Friday
  • Open Office Environment
  • Continuous Training, Certifications, and Learning Opportunities 




This is a full time, salaried position. For more information, visit Rightpoint is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.

Rightpoint is an E-Verify employer.  E-Verify is an Internet-based system operated by the Department of Homeland Security, U.S. Citizenship and Immigration Services that allows Rightpoint to verify the employment eligibility of our employees.  Based on the information provided by you on your Form I-9, Rightpoint will input that information into E-Verify which will confirm your information in DHS and Social Security Administration (SSA) databases.  Your continued employment with Rightpoint is contingent upon an “Employment Authorized” result for you from the E-Verify system