RHI Careers

Description

Essential Duties Self starter, who enjoys serving other team members and a broad-based user community Able to articulate issues and recommendations in non-technical terms for business managers. Triage, and work-to-completion IT trouble tickets that particularly deal with VPN access, network configurations, Terminal Server access, router configuration, and other network needs Assist IT teammates with other needs for managing user access for exchange, VOIP phones, Sharepoint, and Active Directory Assist IT teammates with Windows Server updates and patches Work with Network and data center vendors in defining and executing work where 3rd party involvement is needed Assist the Infrastructure Director in creating and maintaining an infrastructure roadmap Assist SQL database administrators in their planning and troubleshooting needs Assist business analysts in their planning and troubleshooting needs Serve as a hands-on project manager role to execute infrastructure changes in our Charlotte data center or one of our North America locations. On call support for emergency Site down needs Skill Requirements 10-plus experience in related IT disciplines focused on network and server management Fluent with IT best practices as prescribed by ITIL and Sarbanes-Oxley (SAS70). Strong background in managing and monitoring local area and wide area networks Solid experience with network devices including Cisco switches, Cisco Pix appliances, firewalls, Cisco routers and Adtran routers Solid experience with Windows Server management in a multi-location context Solid experience with supporting users in multiple locations relying on Terminal Server session for application access Strong troubleshooting skills, particularly in a collaborative environment with differently-skilled teammates Strong written and verbal communication skills Strong project management experience requiring vendor coordination, and contribution of other IT specialists Network certifications are a plus Experience with VOIP phone system rollouts are a plus SQL database experience is a plus Supporting users in an ERP context is a plus IF YOU ARE INTERESTED IN THIS POSITION, DO NOT APPLY HERE. RATHER, SEND YOUR RESUME TO [email protected]
Qualifications:
Essential Duties Self starter, who enjoys serving other team members and a broad-based user community Able to articulate issues and recommendations in non-technical terms for business managers. Triage, and work-to-completion IT trouble tickets that particularly deal with VPN access, network configurations, Terminal Server access, router configuration, and other network needs Assist IT teammates with other needs for managing user access for exchange, VOIP phones, Sharepoint, and Active Directory Assist IT teammates with Windows Server updates and patches Work with Network and data center vendors in defining and executing work where 3rd party involvement is needed Assist the Infrastructure Director in creating and maintaining an infrastructure roadmap Assist SQL database administrators in their planning and troubleshooting needs Assist business analysts in their planning and troubleshooting needs Serve as a hands-on project manager role to execute infrastructure changes in our Charlotte data center or one of our North America locations. On call support for emergency Site down needs Skill Requirements 10-plus experience in related IT disciplines focused on network and server management Fluent with IT best practices as prescribed by ITIL and Sarbanes-Oxley (SAS70). Strong background in managing and monitoring local area and wide area networks Solid experience with network devices including Cisco switches, Cisco Pix appliances, firewalls, Cisco routers and Adtran routers Solid experience with Windows Server management in a multi-location context Solid experience with supporting users in multiple locations relying on Terminal Server session for application access Strong troubleshooting skills, particularly in a collaborative environment with differently-skilled teammates Strong written and verbal communication skills Strong project management experience requiring vendor coordination, and contribution of other IT specialists Network certifications are a plus Experience with VOIP phone system rollouts are a plus SQL database experience is a plus Supporting users in an ERP context is a plus IF YOU ARE INTERESTED IN THIS POSITION, DO NOT APPLY HERE. RATHER, SEND YOUR RESUME TO [email protected]
EEO Statement:
With more than 100 locations in North America, Europe, Australia and Asia, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from Internet development and multiplatform systems integration to network security and technical support. A division of Robert Half International, we were ranked number one in our industry by Fortune magazine's America's Most Admired Companies, and included in BusinessWeek's 50 Best Performing Companies. To learn more about this job opportunity, contact us today at 1.800.793.5533. Robert Half Technology is an Equal Opportunity Employer. Apply for this job now or contact our branch office for additional information: