Dispatch Supervisor

Distribution San Lorenzo, California


Details of Position

  • This is a Full-Time position
  • Location: San Lorenzo, CA
  • Job Schedule: Sunday - Thursday, 4:00 PM - 12:30 AM 
  • Starting Pay: $22.00-$26.00/hour DOE
  • The position is immediately available

Position Summary

The Dispatch Supervisor supports the retherm, pack-out and delivery of food for Revolution Foods from our fresh food facility for students at local schools. This position ensures that hot food, cold food, snacks, breakfasts, beverages and condiments are fulfilled and staged accurately for all routes prior to leaving the site. Responsible for printing packing slips, verifying daily t-tags against packing slips, verifying shipments before departure, routes, delivery, and fleet management compliance.

Major Duties and Responsibilities 

  • Monitors food quality standards at all times. Will maintain proper rotation of products, racking and reheating. They will inspect products and meals for quality and bring issues to the attention of management.
  • Print the packing slips and check the daily school specific t-tags against the packing slips while staging the product.
  • Will ensure compliance with, food safety, quality, reheating and general safe ways of working while directing activities of team members. Update temperature logs, and notifies the Manager immediately when issues arise.
  • Consistently monitors the performance of team members in four critical success areas: Timeliness, Safety, Quality, Service level. Maintains a high level of dock and factory presence (90%+) to meet expectations.
  • Check-in the drivers ensuring drivers are in proper uniform, on-time and informed of any changes, special orders, or any other vital information to ensure a smooth delivery for our customers. Conduct periodic audits to ensure efficiency and accuracy in delivery.
  • Establishes routines that may include communicating: performance expectations, plan of the day, coaching, safety message, traffic/ road closures impacting routes, prior day results, scheduling needs, etc.
  • Support the Manager with training, supervision and support to all drivers and team members, as needed. Additionally, responsible for maintenance of the vehicle fleet, facility and equipment used for retherm, during pack-out and delivery.
  • Bring the company's values and management principles alive. Actively coach, train and develop team to build confidence, implement routines, process control methods, and deliver KPI results. Eliminates daily barriers to support positive results.
  • Develops team members to understand routines, processes, methods, expectations, controls and systems. Builds trust & respect. Diffuses conflict.

Preferred Qualifications

  • Minimum 3- 5 years of leadership/supervisory experience in a fast-paced distribution center, truck driving environment, or high-volume kitchen environment
  • Related certifications and training helpful. Knowledge of proper lifting methods.
  • Able to pass a background check, with no felony history.
  • Able to work early mornings, and extended or a flexible schedule to ensure efficient work completion
  • Attention to detail and able to analyze data to get results
  • Ability to set priorities and problem-solve, while working under pressure
  • Ability to motivate and develop team members.
  • Excellent communication skills, a professional demeanor and interpersonal relationship skills.
  • Critical Thinking - Demonstrated ability to determine root cause findings, take corrective actions, and problem-solving skills.
  • Intermediate computer skills: Microsoft Word, Excel and Outlook. Working Conditions: Work is within a factory setting, with chilled temperatures. Routinely exposed to wet, damp and cold conditions. All PPE is provided.
  • May lift and carry objects weighing up to 50 pounds occasionally.
  • Routinely required to stand, walk, bend, carry, crouch, grasp, hold, kneel, lift, push/pull, reach, sit, squat, stand, stoop, stretch, turn, twist, talk, listen and communicate with others. 
  • Full COVID-19 vaccination may be required.
  • On-site COVID-19 testing may be required on a periodic basis.  Revolution Foods employees staffed at partner sites that required such testing will be expected to comply with any such requirements.

Physical Requirements Include, but are not limited to:

  • Ability to stand frequently.
  • Ability to lift/push/pull up to 50 lbs.
  • Ability to bend, twist, and perform hand and arm motions.
  • Ability to work in a refrigerated environment.

Why join Revolution Foods?

Do work that matters supporting the mission of Revolution Foods, which provides healthy meals across the nation! At Revolution Foods we value our employees and provide access to great benefits, pay, and opportunity, including:

  • Medical, dental, & vision plan options for full-time employees
  • 401(k)

Revolution Foods is proud to be an equal opportunity employer. We make employment decisions based on merit and the Company’s business needs. In accordance with all applicable laws, the Company prohibits discrimination based on race, color, religious creed (including religious dress and grooming practices), gender, marital or registered domestic partnership status, age, national origin or ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), medical condition (including cancer and genetic characteristics), military or veteran status, sexual orientation, gender identity and expression, genetic information or any other characteristic protected by applicable federal, state or local laws.

We are an E-Verify employer where mandated by State or Federal contracts.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish