Resolver Careers

Description

For Global Security Teams getting ahead of issues and incidents that threaten the safety and security of their people and assets has always been essential. But as the pressure mounts for organisations to take stances on political, environmental and social issues, intelligence gathering and threat assessment efforts face unprecedented volumes of digital chatter, new online spaces to monitor and physical threats from oppositional actors and groups. Resolver (formerly Crisp) offers organisations a scalable solution for monitoring these actors and groups in real time, providing the early warning signals to help them prepare and respond to potential threats. 

The core focus of this role is balancing resources and support across verticals across our Human Capability team. You will help supervise a group of Analysts on shift as well as using your research skills to help enrich our data collection and reporting, drawing on your proven coaching abilities to be ready and able to share your knowledge both internally and externally. Ideal candidates will also have experience in aspects of operational planning such as scheduling and making data driven recommendations.

The nature of threats means we are looking for candidates who can clearly demonstrate an ability to make quick and sound assessments based on customer needs, producing high quality outputs under time pressures. You will enjoy a fast paced environment and have an eye for continuous improvement feeding back on people, technology, processes and outputs to improve your teams efficiency and quality. 

Requirements;

• Demonstrable experience working in intelligence, Security or online safety environment. Ideal candidates will have transferable skills or experience in more than one of these areas
• Interest/passion for physical/cyber security, online trust and safety and monitoring breaking news
• Proven track record of writing compelling intelligence, policy or reports
• Knowledge and experience of using, monitoring and moderating multiple social/streaming media platforms such as X, Reddit, Facebook, YouTube, 4chan etc
• Experience supervising a small team and managing on shift resources
• Familiar with the challenges and best practices of remote work and workers, including coordinating across time zones
• Experience of creating and managing personas or alternate accounts on social media
• Experience in data collection, ontology and taxonomy including analysing and presenting compelling data in reports to senior decision makers
• Non English language fluency is highly desirable but not essential

Benefits

Our rewards are as unique as our culture and we want to attract the best candidates and retain them. Not only will we ensure your development is key, but you will be joining a fantastic team of like minded people who work together as one team to achieve a shared vision.

We offer an excellent salary and benefits package which includes;

• Market competitive pay based on your skills and experience
• Discretionary bonus scheme
• 33 days holiday including bank holidays
• Critical Health Insurance
• Life Insurance Cover
• Healthcare Cash Plan
• At attractive Pension
• Employee perks schemes offering discounts, rewards, giveaways and more
• Flexible working opportunities

Statement;

"This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work in this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up a post".

"Resolver (formerly Crisp) a Kroll business is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability".