Generalist Analyst (Brand/Reputation) Part Time Role
Description
We are growing our Human Intelligence Team in Chicago and it's an extremely exciting time to join us here at Resolver as our company is very much continuing to thrive and we are now looking for a Generalist Analyst to work within our Brands/Reputation team.
Leading global brands and social platforms trust Crisp for Social Media Safety, safeguarding their share price and reputation by guaranteeing they are always the first to know. Which means they are always the first to act.
By combining Artificial and Human Intelligence, Resolver’s Extended Intelligence delivers 24/7/365 safety by continually fighting the weaponization of communications from whoever the source, whatever the language and whichever the online harm.
Resolver tracks and understands what ‘Bad Actors’ are saying to build accurate profiles and use predictive and behavioral analytics to identify trends and identify the “unknown unknowns”. Resolver’s proprietary technology then does the heavy lifting by scanning the web continuously, capturing billions of pieces of data on this select cohort of individuals.
Resolver currently protects over $3.6 trillion of aggregate market capitalisation across our current customer base. This demonstrates both the value and uniqueness of our service, and the trust our customers have in us to deliver that service.
If you know and understand Brand crisis, and are interested in helping us identify potential risks that have reputation impact, in near real time, then get in touch!
Using a variety of tools, search engines and proprietary technology, you will uncover and report on social media crisis situations, in real time, as it unfolds. You will respond to trends emerging from social media users, news publishers, law makers, brand ambassadors, as well as produce crisis topic intelligence reports for the largest brands on the planet, before, during and after a social media crisis.
You will work with our team of world leading AI experts to further analyze techniques being used to detect emerging social media crises.
This is truly an exciting time to join Resolver and help us shape our Brand/Reputation team!
- We need someone who is a keen problem solver, with a highly inquisitive nature. You should be open to regular discussions about how something is done, why it is happening and where to look to identify crises early in the cycle.
- You should have a genuine interest in researching topics, and be proactive in finding the problems before they become a real crisis for brands.
Our rewards are as unique as our culture, and we want to attract the best people and retain them. Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision.
We offer an excellent salary and benefits package which includes:
- Market competitive pay rates based your skills and experience
- Discretionary bonus scheme / commission scheme with payment based on revenue generated as a result of generated sales leads
- 20 days annual leave + 10 Federal holidays
- Critical Illness insurance
- Life Insurance Cover
- Healthcare, dental and vision plan
- 401k retirement plan scheme
- Employee perks schemes offering discounts, rewards, giveaways and more
- Mental health wellbeing portal and access to an in-house clinical psychologist
- Support and provision of supplies to facilitate home working
Statement:
This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organization will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post.”
Resolver, a Kroll business, is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.