Description

• ERP programme PMO
• Running the PMO office for our ERP rollout, currently the implementation of IFS across RES. This includes governance, planning, RAID management, reporting, and ensuring delivery rigour across all workstreams.
• BAU IT portfolio management
• Managing the day-to-day IT project portfolio including owning prioritisation, enforcing delivery standards, tracking progress, and ensuring the portfolio is resourced and governed effectively.
• Business-wide initiatives

• This role is focused on delivery and execution. It demands rigorous attention to detail, strong governance instincts, and the ability to engage directly with programme and project teams to ensure plans are realistic, dependencies are understood, and risks are resolved before they escalate.

• The PMO Manager will act as a trusted partner and collaborator with stakeholders across IT and the business to drive alignment, resolve challenges, and foster a culture of accountability and delivery excellence. Reporting to the Head of the Office of the CIO, this position is integral to our growing technology function.

• You will initially lead a team of contract PMO Analysts, Project Planners and Project Managers. Depending on assignment you will be a line manager of permanent IT Managers, Business Analysts.

• Own and operate the PMO framework for the programmes and portfolio you are assigned to, covering governance, controls, reporting, and delivery standards.
• Get into the detail of programmes and projects - understand dependencies, risks, and blockers well enough to challenge plans, support project managers, and escalate effectively to senior leadership.
• Ensure plans are realistic, tracked, and owned - holding project managers and workstream leads to account in a constructive and credible way.
• Provide end-to-end oversight of the project portfolio, ensuring initiatives are delivered on time, within scope, and on budget, while achieving the desired outcomes.
• Lead regular portfolio reviews to ensure alignment with strategic objectives and the efficient use of resources.
• Provide a planning framework to allow critical resources to be managed across portfolio and within individual programmes.

• Define, implement, and continuously improve project management standards, methodologies (Agile, Scrum, Waterfall, and hybrid approaches), and governance frameworks appropriate to the scale and complexity of each programme.
• Define and maintain programme governance structures including RAID logs, milestone tracking, change control, and benefits realisation.
• Ensure compliance with best practices, organisational policies, and external regulations, fostering consistency and quality in project execution.

• Lead prioritisation of the BAU IT portfolio, working with IT leadership and the business to ensure the right work gets done in the right order.
• Optimise the allocation and utilisation of resources across the project portfolio, ensuring an appropriate balance of workload and capacity within the team.
• Identify skill gaps and resource constraints, proposing solutions such as training, recruitment, or contractor engagement to address them.

• Produce high-quality portfolio and programme reporting for C-suite and senior leadership, translating complex delivery status into clear insight and decisive recommendations.
• Implement robust reporting mechanisms, including dashboards and performance metrics, to provide visibility into project status, progress, risks, and key outcomes.
• Use data-driven insights to enable informed decision-making and maintain transparency with senior leadership and stakeholders.

• Build and maintain strong relationships with key stakeholders across IT and the business to understand strategic priorities, address risks, and facilitate effective decision-making.
• Partner with project managers, workstream leads, and technical teams to resolve issues early and keep delivery on track.
• Act as an escalation point to resolve project challenges and ensure alignment with overarching organisational goals.

• Promote a culture of continuous improvement by identifying opportunities to enhance project management practices, tools, and methodologies.
• Drive lessons-learned processes to capture insights and apply them to future initiatives for increased success rates.

• Inspire, mentor, and develop a team of PMO analysts and project managers, setting high standards, building capability, and fostering a high-performing, delivery-focused culture.
• Set clear performance expectations, provide constructive feedback, and support career development initiatives for team members.
• Manage, develop, and coach the team through periods of change, including transitions between programme assignments and shifts in portfolio priority.
• Present, support, and lead-by-example with a safety and quality-oriented attitude.

• Collaborates with IT peers and leadership to ensure that IT services are integrated and aligned with the broader IT strategy.

• Participate in strategic planning and contribute to the development of the overall IT strategy. 
• Oversee and participate as an escalation point in an IT on call rotation. 

• Extensive knowledge of project management methodologies (e.g., Agile, Waterfall, Scrum) and best practices for IT project delivery.
• Deep understanding of portfolio management principles, including resource planning, prioritization, and performance measurement.

• Strong understanding of IT systems, software development lifecycles, and infrastructure projects.
• Knowledge of ERP programme delivery, digital transformation initiatives, and the technology landscape relevant to renewables and energy sector operations.

• Knowledge of governance frameworks, risk management principles, and compliance standards applicable to IT projects.
• Familiarity with relevant regulations, such as GDPR, and their impact on project execution.

• Understanding of business strategy and how IT projects contribute to achieving organizational objectives.
• Knowledge of financial management and budgeting as it pertains to IT projects and portfolios.

• Strong leadership and people management skills, with the ability to inspire and develop a high-performing team.
• Exceptional conflict resolution and coaching skills to navigate challenges within the team and across stakeholders.

• Ability to align project execution with organizational strategy and drive a clear vision for project management excellence.
• Proficiency in planning and prioritizing multiple projects in a fast-paced, global environment.

• Excellent verbal and written communication skills to engage with stakeholders at all levels, from project teams to C-suite executives.
• Strong facilitation and negotiation skills to manage expectations, resolve conflicts, and ensure alignment.

• Strong analytical skills to assess project performance metrics, identify risks, and develop actionable solutions.
• Ability to use data-driven insights to support decision-making and drive continuous improvement.

• Expertise in change management methodologies to ensure smooth adoption of new processes, tools, and practices.
• Ability to influence and lead organizational change initiatives effectively.

• Exceptional organizational skills to manage competing priorities, deadlines, and team workloads.
• Ability to maintain focus on long-term objectives while managing short-term demands.

• Ability to work effectively in a collaborative, matrixed environment, building strong relationships across global teams.
• Demonstrated ability to manage diverse and remote teams, fostering engagement and alignment.

• Capable of making sound decisions under pressure, balancing competing demands and resolving complex issues.
• Strong judgment in determining when to escalate issues or make autonomous decisions.

• Demonstrated ability to consistently deliver projects on time, within scope, and within budget.
• Track record of achieving measurable outcomes that drive business value.

• Ability to adapt to changing priorities, emerging challenges, and new technologies.
• Flexibility to operate across time zones and cultures in a global organization.

• Project or Programme Management certification (e.g. PRINCE2, PMP, MSP) – Preferred
• Extensive experience in IT PMO management, programme delivery leadership, or a similar senior delivery role is required, including direct involvement in ERP programme delivery.
• Proven experience in leading teams is essential, along with prior experience in the Renewables, Energy, or Utilities sector