We are committed to building a workplace where everyone feels heard and respected, and extending our culture of care so that every individual can reach their full potential. We want you to have a sense of belonging and feel valued for your contributions and the perspectives you bring.

Summary:

The Operational Technology (OT) and SCADA Engineer I works closely with senior engineers to support and maintain our OT & SCADA infrastructure, which includes solar, wind, and battery storage power plants, as well as enterprise environments and operations control centers. This role supports a breadth of activities and disciplines, including OT Networking, OT Systems, Cybersecurity, and SCADA Engineering.

Requirements:

• Provides excellent 1st line support, issue resolution and request fulfilment, assisting via telephone, remote technologies, in-person channels, and occasional on-site visits.
• Ensures all incidents are resolved and requests fulfilled in accordance with Service Level Agreements.
• Assists with onboarding new sites, including integrating site SCADA systems with the Operations Control Center (OCC).
• Supports SCADA data acquisition solutions to ensure accurate and timely data collection.
• Performs access control and account administration to enable remote access for end users according to industry best practice.
• Assists with documentation efforts to ensure all processes and configurations are well-documented.
• Supports compliance with regulatory requirements, including NERC CIP and SOCI standards.
• Assists with programming, configuring, and troubleshooting firewalls and network switches.
• Supports Internet Service Provider (ISP) management, ensuring network connectivity and performance.
• Troubleshoots operational issues related to SCADA, OT networking, and cybersecurity systems.
• Executes change management requests under the guidance of senior engineers.
• Performs general admin support such as procurement. 
• Assists with various tasks to enhance the efficiency and security of OT and SCADA systems.
• Attends work regularly and punctually, as scheduled or expected.
• Complies with Employee Handbook, Code of Conduct and Company Policies & Procedures.
• Presents, supports, and leads-by-example with a safety and quality-oriented attitude.
• Contributes to the development of business support standards, processes and procedures, and guidelines for incident management.
• Improves and enhances the call resolution, user documentation, policies, troubleshooting guides, and internal procedures within OT.

Safety:

• Follows safety and security procedures and determines appropriate action. Reports potentially unsafe conditions and uses materials and equipment properly.
• Ensures that safety is the most important function, follows safe practices while working.
• Reinforces safe behaviors and eliminates “at risk” behaviors.
• Reports potentially unsafe conditions and uses materials and equipment properly.
• Ensures Job Hazard Analysis (JHA’s) occurs before scopes of work commence.
• Adheres to and understands standard operating procedures.
• Receives job and task specific training prior to work commencing.
• Follows technical, quality and safety systems in place and determines appropriate action.

Qualifications:

• Associates Degree in Information Technology, Computer Science, Engineering, or related field or 2 or more years of relevant experience preferred.
• Bachelor’s Degree Information Technology, Computer Science, Engineering, or related field preferred.
• 1 year or more IT, OT, SCADA, or related field required.

• Experience with OT networking, firewalls, and network switches required.

• Basic understanding of cloud-based or enterprise IT environments required.
• Knowledge of NERC CIP and other regulatory compliance frameworks preferred.
• Exposure to SCADA protocols such as DNP3, Modbus, or OPC UA preferred.
• Exposure to SQL queries and databases preferred.
• Experience with scripting or automation tools preferred.
• One or more of the following certifications:
  • Azure Fundamentals
  • Fortinet Certified Fundamentals
  • Hirschmann Industrial Ethernet Specialist
  • Ignition IU Credential
  • APP RTAC:  SEL Real Time Automation Controller
  • COM 401 Data Communications Fundamentals
  • Microsoft SQL Certification: Azure Data Fundamentals
• Valid Driver's License not required.
• Domestic and International travel 5-15% required.

Anticipated base salary range:  $71,000 - $84,000

The final agreed upon compensation is based on individual education, qualifications, experience, and work location. This position is bonus eligible.

RES offers benefits that are effective first day of employment. These benefits include the following:

• Medical, Dental and Vision
• Health Savings Account with employer contribution
• Flexible Spending Accounts
• 4x pay Basic Life and Voluntary Life
• Short and Long Term Disability
• Accident, Hospital, and Critical Illness
• 401 (k) plan with 6% company match
• 4 weeks Paid Time Off (PTO) and 10 Paid Holidays
• Tuition Reimbursement and Green Car Reimbursement
• Volunteer and Charity Matching
• Paid Parental Leave and Paid Sabbatical Leave
• Employee Referral Bonus
• Employee Discounts and Wellness programs
• Wellness Reimbursement

Physical requirements and environment:

The work environment and physical demands characteristics are representative of those the employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Rarely: Climbing, Crouching, Kneeling, Pulling 5-15 lbs., Pushing 5-15 lbs., Lifting 5-15 lbs., and Stooping required.

Occasionally: Carrying 5-15 lbs., Gripping, Handling, Pinching, and Walking required

Frequently: Standing required.

Constantly: Reading, Grasping, Hearing, Reaching, Vision, Repetitive Motion, Sitting, required.

Rarely exposed to Extreme Cold, Extreme Heat, Humidity, and Wet in the working environment.

Occasionally exposed Noise and Hazards in the working environment.

We maintain a drug-free workplace.  Candidates will be required to pass a pre-employment background investigation and drug test as a condition of employment.

RES is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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