Full-Time Intake Coordinator - Plano

Customer Service Plano, Texas


Reliant at Home is seeking a Full-TimeIntake Coordinator in Plano, TX! 

About Reliant at Home  

Reliant at Home is a multi-site, Texas only Home Health, Hospice, Caregivers, and Rehab company with 14 locations in Texas – including five Hospice locations (Fort Worth, Plano, Teague, The Woodlands, and San Antonio). The Reliant at Home Bluebird Promise is our commitment to live up to our higher calling by fulfilling our Values, Culture Priorities, and Service Pledge. Care is our higher calling. We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our referral partners and providers, and our local communities. Serving others is what we were meant to do. 

Join Reliant at Home’s winning culture - named Fortune Best Workplaces in the Nation for Aging Services 2020, 2022, 2023 and certified as a Great Place to Work 2020, 2021, 2022, 2023, and 2024! 

Job Qualifications: 

Education:   High School Graduate 
Experience: 2-3 years Home Health intake experience preferred, LVN candidates accepted 
Skills:            Required computer proficiency and excellent interpersonal, organizational, and phone skills. Must be able to move at a fast pace. 

Receives and processes new referrals in a timely manner. 
Facilitates care coordination with sales reps, referral sources, physician offices, patients, and agency clinical leaders. 
Effectively communicates and relays accurate care coordination details to internal and external constituents in the referral coordination process. 

Takes ownership of recording accurate information on the referral tracker and in the EHR and ensuring all referrals move through the process quickly and responds and communicates in a professional manner. 
Demonstrates commitment, competency, and ability to handle a lot of details proficiently. 
Exhibits Reliant at Home’s Bluebird Promise.  

Why Should You Apply? 

  • Growing company with a strong future 

  • Amazing team with a positive company culture 

  • Competitive hourly rate 

  • Medical, vision, and dental insurance 

  • Paid Holidays, Vacation, and 401k 

  • Health savings account available with company contribution 

Now is the time for you to be involved in the care of our patients and the exciting expansion of our company!