Senior Implementation Manager, WMS

Distribution Romeoville, Illinois


The Senior Implementation Manager of WMS is responsible for leading the configuration, implementation, and training of associates with Blue Yonder Warehouse and Labor Management Systems. This position is accountable for executing and delivering on Warehouse Management System (WMS) business projects by managing cross-functional business teams, meeting assigned objectives on time and on budget.

The Senior Implementation Manager of WMS is also responsible for leading the coordination and distribution of project information between departments/Distribution Centers identifying key problems, proposing solutions and collaborating with others as necessary; Collaborate with internal functional leads to ensure all project specifications are met; Lead a team who are responsible for scheduling DC trials, coordination of inbound materials, document preparation and interfacing with operations.

What You Will Be Doing: 

  • Responsible for the overall product/business solution design and delivery aspects of an implementation.
  • Sets WMS goals and objectives based on a strategic planning process. Creates the direction of the team, implementing this strategy through strong communication that includes a plan of action, clear expectations, and accountability.
  • Maximizes the team's efficiency, productivity, and performance through the delivery of work methods, online productivity tools, and defined measures.
  • Manages employee performance and staff development.
  • Directs Project Managers in planning efforts including detailed project plan task detail (work breakdown structure) based on the specific phase/need of the project.
  • Facilitates/leads business diagnostics, process analysis and/or design workshops to help flush out as-is and desired to-be solution state and ultimately writes a solution design document to support business requirements.
  • Leads the writing of functional specifications during the design phase of the project that supports the documented solution design.
  • Develops functional business process test scripts (step by step instructional how to do) which outline new or updated end user functional processes supported by the solution design which may include standard application functionality, customized modifications, data interfaces, reports/layouts, prepares for and conducts customized end user training workshops to support application training content outside of base application knowledge / Blue Yonder Certifications.
  • Is a thought leader in their area of focus and can apply that knowledge to customer situations.
  • Provides advice to customers regarding industry best practices and process methodology.
  • Recognizes and highlights incremental revenue opportunities with existing customers / projects.
  • Serves as a functional liaison and attends and contributes to key meetings between Blue Yonder project team, key customer contacts, and customer users, up to and including key executive project sponsors.
  • Understands how the Blue Yonder WMS solution can be configured and delivered to better facilitate customer business processes (ensuring ability to design, execute, and deliver).
  • Setup, conduct and coordinate user acceptance testing efforts which will support final acceptance and critical phase sign-off by the business owners.
  • Follows up on cases opened with Blue Yonder Support Services to help in resolving defects for the customer.
  • Provides non-technical end user support during the 'go-live' and post go live period.
  • Ensures knowledge transfer is conducted with key customer project team/end users to maximize customers’ success (on their own) after Blue Yonder’s project roll-off.
  • Communicate project risks that may have a negative impact on the project schedule, scope, or budget.
  • Escalate project issues which surface and cannot be quickly resolved which will have an impact on the project schedule, scope, or budget.
  • Communicates and/or supports the business cases to Product Management Group and Product Development regarding specific trends for future product functionality and enhancements.
  • Configures Blue Yonder LMS solution with appropriate TMUs and maps LMS job code to the respective WMS work type.
  • Provides onsite support during Blue Yonder WMS and LMS User Acceptance Testing, Training and Go Live at each site.
  • Becomes a Subject Matter Expert in Blue Yonder WMS and LMS with the ability to triage issues and provide the appropriate details when issues need to be escalated.
  • Update existing layouts and create new layouts using AutoCAD.
  • Conduct time study to develop engineered labor standards.

What You Will Need: 

  • Advanced degree in Supply Chain, Operations, Logistics or Operations Research preferred. A combination of bachelor’s degree and relevant industry experience may be considered in lieu of advanced degree.
  • Minimum five (5) years of leadership experience directly, overseeing teams and measuring the productivity of employees.
  • Eight (8) plus years of specific experience working within Blue Yonder/RedPrairie WMS, either as a customer of Blue Yonder or as a consultant implementing Blue Yonder solutions for customers.
  • Working knowledge of Microsoft Office Applications (Word, PowerPoint, Excel, Access, and Visio) and AutoCAD.
  • Relevant industry certification from APICS, IBF, INFORM will be a plus.
  • Current or prior experience working in a management consulting organization or Supply Chain Center, or Excellence setting preferred.
  • Travel requirements for this position will vary from 50% to 100% during roll out of the new WMS.
  • Experience with time study and engineered labor standard is a plus.
  • Strong business analysis skills, understanding and usage of statistical algorithms, inventory optimization concepts, awareness of tactical planning on overall supply chain required.
  • Experience in configuration and or workings of additional Blue Yonder supply chain planning applications such as collaborate, master planning, sequencing, reporting desired.
  • Ability to prepare and deliver presentations for user, management, and executive level audiences. Strong verbal, written and interpersonal skills required.
  • Excellent written and verbal communication skills, problem solving ability, conflict resolution skills, exceptional interpersonal skills, and an ability to adapt to quickly changing situations.
  • Must have excellent communication skills, both written and verbal.
  • Ability to speak with all levels of the organization.

ReaderLink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

ReaderLink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.