National Partner Manager

Business Operations & Programs San Antonio, Texas


Rackspace is looking for a National Partner Manager to join our team. As a National Partner Manager, you will be responsible for acquiring, activating, and accelerating Rackspace’s partner business while driving incremental revenue and adhering to company security policies and procedure as directed. In this role you will Support Rackspace sales teams to drive revenue goals and work closely with the hosting sales team to discuss opportunities for potential incremental Rackspace business. The ideal candidate is great with time management, organization, and effective verbal and written communication skills.

In this role, you will manage the relationship with members of the Rackspace Partner Network and focus on lead generation and top of funnel activities in order to drive leads and opportunities to sell Rackspace portfolio through indirect sales channels. This role will also serve as liaison to partners with regards to any sales related issues.

To be a Racker is all about Fanatical Experience, the results obsessed customer service that's been at the core of Rackspace since 1999. By being a member of this team, the National Partner Manager role will play a key part in helping drive the performance of Rackspace.


If you like being challenged and want to continue to learn and grow while bringing your best every single day - then being a National Partner Manager at Rackspace is for you! Join us at a company that has an award-winning culture and a set of core values that you can stand behind. Come to Rackspace and be a National Partner Manager!

In this role you will:

  • Perform business development activities through indirect sales channels in order to achieve or exceed assigned revenue objectives.
  • Contact and visit partners and prospective customers to determine needs.
  • Create and perform sales presentations to pitch Partner Program and create joint value proposition between Rackspace and Partners.
  • Remain knowledgeable of company’s products/services to facilitate partner sales efforts.
  • Maintain regular contact with partners to ensure FANATICAL support and partner NPS scores.
  • Maintain a regular schedule of contact via phone and on-site visits as needed.
  • Educate partners on Rackspace portfolio and enablement for tools and resources to help drive demand through the partner channel.
  • Be responsible for the full sales cycle from lead to close, primarily solution-based sales.
  • Support and identify highly strategic and high revenue opportunities.
  • Collaborate with stakeholders to determine the best product solution and services fit via conference calls, site visits, and e-mail correspondence.
  • Work with the sales teams to craft deliverables to present to prospects.
  • Align customer, partner, and Rackspace objectives.
  • Assist with internal/external application and partner training.


Required and Preferred Qualifications:

  • Bachelor’s degree in Business, Sales, Technology or a related field required
  • 12+ years of experience in B2B sales with a minimum of 5 years of progressively responsible experience in partner management.
  • A track record of success in all facets of sales, lead generation, follow up, pipeline management, and closing
  • Experience with Channel Partners in a wide variety of technology vertical markets and global experience is highly preferred.
  • Proven sales and business development experience preferably within the ICT/Managed Service and Hosting arena (e.g. IT/software services, web/application/platform hosting, managed services, datacenter, SAAS, Cloud computing, Co-location, ISP)

Rackers are fanatical about growth, innovation and collaboration. We are constantly striving to improve and better ourselves so that we can better support our clients. If you have a growth mindset and thrive under pressure, you are probably a great fit for our team!