Account Executive (Mid-Market) - Cloud, IaaS, PaaS

Sales Austin, Texas Dallas, Texas


We call ourselves Rackers. That's not a title or a label—it’s an attitude and reflection of who we are, what we do, and most importantly, how we do it. We’re the voice behind the phone call, the brains behind our expertise and innovation, and the heart behind our service to customers. Exceptionally talented, creative, smart people helping the world leverage technology to achieve a greater purpose—that's who we are. Each and every one of us delivers on our vision through shared core values that guide us as we deliver our best every day. Rackspace accelerates the value of the cloud during every phase of a customer’s digital transformation. Join us on our mission.

Rackspace’s Mid-Market sales team is looking for experienced technical sales professionals to help us continue to grow by seeking new opportunities within existing accounting and hunting for new customers.

What will I be doing?

Our Account Executives work as part of a team, leading the full sales cycle from lead to close.

You will be responsible for providing customers with moderate to complex product solutions, based on facts and understanding of customers’ business needs and strategy.

You will coordinate with Account Managers and other internal resources to build simplified account plans and determine targeting marketing plays.

Most importantly, you will operate with a customer centric mindset, with the ability to connect and sell to mid- to upper-level management.

What makes someone successful in this role?

  • Meets or exceeds sales & pipeline targets.
  • Ensures documentation necessary for the deal is properly maintained and updated and provides leadership updates on status, resources, and financial information.
  • Creates advocates out of clients by delivering fanatical customer experience and leverages client advocates to drive additional sales.
  • Ensures all relevant data and reporting into CRM in timely fashion.

What are the qualifications for this role?

  • Minimum 10+ years successful B2B sales experience; 5+ years of experience in technology sales (cloud computing/SaaS/PaaS/IaaS, services, apps, security, etc.) is required
  • Internal candidates: 10+ years sales, outbound prospecting, and/or account management; 5+ years of experience in Rackspace or direct competitor's sales organization
  • Experience in all facets of sales: outbound lead generation, follow up, pipeline management, training, and closing skills required.
  • Documented success in closing revenue generating business and successful history working under a quota required
  • Must have the experience and business savvy necessary to interact directly with CTO, CIO, VP and other senior roles within the customer organization
  • Able to communicate the same message in a different way to both technical and business oriented people. Superior ability to adapt messages to stakeholders at all levels of the company, from CTO level to front-line technical support.
  • Bachelor's Degree in Sales, Marketing, Business or a related field required. Equivalent combination of education and work experience may be considered, at managers' discretion.
  • 25-50% travel may be required