Linux Systems Engineer/Architect

Engineering Dallas, Texas Austin, Texas San Antonio, Texas


Like a challenge? Strong Linux System skills? Rackspace is your place!

Rackspace has an exciting career opportunity for a Linux Enterprise Customer Success Engineer. As a Rackspace Linux Enterprise Engineer, you will be working with our largest customers, monitoring and evaluating their systems, working with your assigned Account Managers and with your assigned clients’ technical and management representatives on technical problems and systems improvements. We will be relying on your technical and client service skills to ensure your client has a Fanatical Customer Success experience and continues to be a highly satisfied Rackspace Fanatical Customer.

 Important elements in a candidate’s background:

  • Deep knowledge of the Linux OS and the major variants and versions including RHEL, CentOS, Ubuntu Enterprise. Knowledge of AIX, HP-UX and other stubs is a plus.
  • Comprehensive understanding of current versions of Apache webservers, MySQL servers and the ability to set-up and tune servers
  • Deep understanding of the infrastructure-networking, storage, security, virtualization and HA/Clustering and how they integrate and how to design them.
  • Excellent troubleshooting/triage/remediation skills and knowing when to bring in the special teams
  • Fanatical Customer Success skills - you will be the Rackspace face to the client.
  • Good understanding of CI/CD-DevOps concepts.
  • Exceptional team skills-you will be working with Rackspace support teams
  • We like to see candidates with appropriate degrees (HSG minimum), at least 7 years of intensive Windows SERVER support experience including 2 years’ MSP experience, relevant certifications, and strong client-facing experience.

This position is based at our Richardson, TX Facility in the DFW Metroplex

Sound like the challenge you want. Let’s talk. Contact us and we can set up a conversation that I am looking forward to.

The above information has been designed to indicate the general nature and level of work performed by employees in this classification.  It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.