Sales Commission Analyst II

Sales Mexico City, Polanco


We are seeking a Sales Commission Analyst II to calculate commission/incentive award payments to sales personnel based on commission plan provisions. As a Sales Commission Analyst, you will maintain information in sales and commission systems through data entry, validation, and uploads and evaluate sales plan provisions to develop calculators and examples for use outside of sales systems.


  • Maintains and audits information needed to track sales revenue and variable compensation for commission eligible Rackers (Rackers is the name we call our employees). 
  • Gathers data for payment calculation; prepares commission calculations and reports.  Audits commission and payment files to ensure accuracy. 
  • Maintains documentation to comply with internal controls. 
  • Contributes to the development or improvement of reports to effectively track or capture data. 
  • Resolves moderately complex reconciliation issues. 
  • Serve as a point of contact for commission related questions. 
  • Prepares and uploads excel files in the commissions system. 
  • Updates sales representative information changes in the system. 
  • Evaluates commission plan provisions and documents system configuration necessary to calculate correct payment, utilizing Excel to prepare a calculator for Rackers and leaders demonstrating the commission calculation methodology.  Provides sales attainment reporting to internal customers. 
  • Tracks employee changes and validates commissions are processed correctly based on change type and date.
  • Commissions processing in a timely and accurate manner
  • Commission analytics (number of plans, payout ratios, and intelligence)
  • Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.


  • English proficiency a must
  • Demonstrated proficiency in Microsoft Office Suite. 
  • Intermediate proficiency in Excel with knowledge of writing and applying formulas.
  • Basic knowledge of commissions processing tools and systems. 
  • Bachelor’s degree in Accounting, Finance, Business or a related field required.  At the manager’s discretion, experience may substitute for education at a rate of 3 years experience to 1 year of education; a combination of education and experience may be used.
  • Requires 2+ years of related work experience in commissions and/or payroll processing. 
  • Good analytical skills.
  • Good logic and math skills.
  • Strong attention to detail.
  • Ability to multi-task and prioritize work. 
  • Solid time management skills.
  • Effective verbal and written communication skills.

About Rackspace
We accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. Join us on our mission to build the world’s best technology services company.

More on Rackspace
Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.