eGRC Specialist III (RSA Archer)

Cybersecurity San Antonio, Texas


We are seeking an eGRC Specialist III (RSA Archer) to join our Global Governance, Risk and Compliance Team in San Antonio, TX.

As a key member of the global governance, risk and compliance team, you will be responsible for the creation and on-going management of the Rackspace eGRC platform, creation of the unified risk and control framework, and its consumption into the GRC tool of choice - RSA Archer.

Using your wealth of industry, technical and GRC subject matter expertise, you will develop organizational processes and deploy the RSA Archer modules to support the following areas:

  • Operational Risk Management
  • IT Security Risk Management
  • Control framework development and management (PCI, ISO 27001, SOC, NIST)
  • Control testing and automation
  • Third Party/Vendor Assurance
  • Audit Management
  • Reporting and analytics
  • Policy Management
  • Analytics and Reporting


Rackspace is global leader in cloud infrastructure and application management and is constantly innovating to ensure our clients receive best in class service.  It is essential that our internal environment and the environment used to support our clients is operating securely and effectively.

The eGRC project and associated on-going program is a highly visible, business critical initiative.  We are currently recruiting to support 2 primary workstreams central to the successful delivery of this project.

  • Activities to prepare the business to move into eGRC (RSA Archer)
  • Implementation and development of eGRC tooling (RSA Archer)

You will possess the necessary skills and experience to support at least 1 of these workstreams, ideally both.  Therefore, our high level desirable skills and experience for this role are:

  • Ability to consume, rationalize business requirements in the context of eGRC tooling and RSA Archer.
  • Provide guidance to teams and stakeholders on ideal operating models which are consumable by RSA Archer.
  • Development and prioritization of project workstreams to ensure RSA Archer dependencies are identified and managed early in the project lifecycle
  • Creation and development of a unified control framework to enable consumption by RSA Archer.
  • Technical skills to configure and develop RSA Archer to meet requirements.
  • Technical understanding of ‘ideal’ archer deployment architecture in order to articulate technical requirements to the teams who manage the underpinning infrastructure.
  • Understanding of the RSA Archer suite of products to ensure the correct modules are planned and deployed.
  • Ability to create technical and non-technical documentation
  • Understanding of data management and data quality techniques
  • Excellent stakeholder management and ability to articulate issues in non-GRC, and non-technical verbiage.
  • Managed of Archer testing and release management 

You will be further supported by a matrix team of project managers, infrastructure support, and risk and compliance specialists. 

Experience deploying RSA Archer or equivalent eGRC tooling into a large IT centric organization would be highly advantageous to your application.


  • RSA Archer Certification or ability to achieve certification within 6 months is required
  • Bachelors Degree or higher in Computer Science or related field is desirable
  • CISA/CISSP/CISM (or equivalent) certification is desirable

About Rackspace
We accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. Join us on our mission to build the world’s best technology services company.

More on Rackspace
Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.