Vice President of Solutions - Southeast Region

RelationEdge Remote, United States


Description

About RelationEdge, a Rackspace Company

As a Platinum Salesforce Implementation Partner, RelationEdge is focused on implementing technology solutions that are simple to use and provide powerful information that drives our clients’ business. Our methodology is based on business process engineering and optimization, employing a Process First, Technology Second® approach to solving business problems. RelationEdge’s passion for helping clients better market, sell, and service their customers is essential and what has distinguished us from competitors.

Position Summary

RelationEdge is seeking a Vice President of Solutions who will play an active role in leading pre-sales discovery sessions, designing solutions on the Salesforce platform, managing client and partner relations, and developing new business in the Southeast. The VP of Solutions role is a combination of duties spanning business process engineering, client and partner relations, and new business development.

Responsibilities

Business Process Engineering:

  • Lead business process reviews to uncover client’s business, functional, and technological requirements employing RelationEdge’s Process First, Technology Second® approach
  • Guide clients through marketing, sales, service, and operational processes with a consideration of technology application
  • Engage customer stakeholders to understand current and future state to define critical success factors
  • Translate business requirements into Salesforce solutions
  • Design Salesforce roadmaps that complement client’s re-engineered business processes
  • Articulate to customer stakeholders the value of recommended solutions and approach
  • Provide best practices, use case scenarios, and referenceable clients/projects

Client & Partner Relations:

  • Establish and foster a good rapport with Salesforce Account Executives and respond to requests in a timely and professional manner
  • Provide value to clients to ensure that RelationEdge continues to be the most referred Salesforce SI Partner
  • Manage regional accounts and ensure client success and satisfaction by monitoring project and engagement deliverables
  • Create additional opportunities with current clients based on existing services, new offerings, and company initiatives (e.g. Managed Services)

New Business Development:

  • Generate net new client engagements and relationships created from a series of lead sources such as partners, personal relationships, networking, industry events and organizations, and general business development efforts
  • Work with external prospects, internal solution architects, and internal technical architects to develop accurate estimates for professional services engagements, and document statements of work for clients
  • Develop, construct, and present RelationEdge proposals to a diverse range of stakeholders, especially C-level executives

General & Technical Requirements

  • Experience architecting solutions on the Salesforce.com platform
  • Experience developing new business for management consulting firm with a focus on improving client’s internal processes by leveraging the SFDC platform
  • Experience leading business process reviews for a variety of industries
  • Ability to run discovery sessions and estimate projects
  • Comprehension of complex technical and functional requirements and the ability translate them into proposals
  • Strong communication, critical thinking, and problem-solving skills
  • Demonstrated ability to multitask and prioritize multiple engagements
  • Bachelor’s Degree, MBA or other advanced degrees
  • Candidate must have the unrestricted right to work in the US without requiring sponsorship

About Rackspace
We accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. Join us on our mission to build the world’s best technology services company.

More on Rackspace
Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.