Product Manager

Product Management San Antonio, Texas Austin, Texas


Our Mission:

Rackspace is the leader in helping customers accelerate the benefits of the cloud.  The Data Services team mission it to provide data-driven technologies and expertise that helps businesses build apps better and faster.  We want our customers to concentrate on creating applications and features without having to worry about managing databases.  Database architectures pose significant challenges for performance and scalability – but our team addresses these challenges head-on.  We support businesses of all sizes, providing a 24x7x365 expert for both SQL and NoSQL technologies in various clouds and data centers across the globe.

Your Job:

We are looking for a product manager to own a portion of the Rackspace Data Services product portfolio. You will manage the roadmap and feature set of one or more database products in the portfolio, assist the marketing team with collateral generation, launch activities and marketing assets, and act as the day to day manager for your product.

What will you be doing?

You will be focused on becoming the Subject Matter Expert for your product and driving the product forward including:

  • Managing the backlog and Agile SCRUM processes for your product
  • Performing market research to inform the roadmap and understand the competition
  • Supporting sales on customer calls to help win deals and gather customer feedback
  • Analyzing business metrics to evaluate the success of your product
  • Generating and reviewing content to promote the company and product both internally and externally
  • Building a roadmap based on customer feedback, support feedback, industry trends, and other research
  • Driving requirements back to other teams that support your product
  • Inspiring and motivating the other members of the team to deliver the greatest possible product


  • Bachelor’s Degree required. A degree in a technical/data-related field or MBA desired, plus seven.  BS in Technology or Business preferred.  MBA preferred. 
  • 3-5 years of product management experience, with a proven track record of product ownership and success in growing products.
  • SaaS, IT, database, or computer hardware/software product experience
  • Experience working in and with Agile/SCRUM development environments
  • Independent and Responsible – You love to be given a task and OWN IT without continuous oversight. You love the responsibility of being the owner of a product and consistently deliver results without having to be asked.
  • Flexible – We all wear a number of hats, so we’re looking for someone that do perform whatever tasks are needed to ship the product whether it’s officially their “job”
  • You love to learn – We’re always looking for new ways to solve customers’ data problems, new products to offer, and different ways to improve our products. Whether you’re a database expert or not, you will love the challenge of exploring new technologies, techniques, and tools.
  • Able to collaborate effectively with stakeholders and act as a strategic partner in product portfolio decisions.

Why Would You Want To Work Here?

  • People like it here. We do fun stuff like Taco Thursday, random pot-lucks, chili cook-offs, and a Thanksgiving meal. We also celebrate transparency by hosting weekly 22-minute meetings where everyone gets an update on what’s going on in their team. We also do “Festivus” which is a monthly wrap-up of how the business is doing along with monthly goals.
  • Your job will make a difference. If you are the type of product manager that likes to roll up their sleeves and improve our products, then you’ll like our data-driven approach to product development.
  • We make money in a way you can be proud of. We provide Database solutions for all types of customers ranging from plucky startups to seasoned companies. We want them to be successful because it helps us grow and deliver consistently positive support. Customer Service is our number one priority.
  • If you are genuinely interested in helping make a next-generation product that people love to use, treats them with respect, helps them achieve their goals, and want to help us continue to build a sustainable business, we look forward to hearing from you. 






About Rackspace
We accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. Join us on our mission to build the world’s best technology services company.

More on Rackspace
Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.