Windows System Administrator-4

System Administration / Engineering Gurgaon, India Bangalore, Bangalore Hyderabad, India India, Gurgaon India, Hyderabad



  • Uses skills as a seasoned experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways. Has mastered the Systems Administration role to this point.
  • Handles the longer running issues with tickets potentially lasting for weeks. Takes on the high risks tasks and is a mentor to all junior colleagues.
  • Work with Lead Windows Engineers supporting ongoing technical projects. Constantly improving our Support model and practices and sharing knowledge with team.
  • Longer running support issues. In charge of cluster builds for new implementations.
  • Performs root analysis of problems.
  • Deals with compromised servers.
  • Migration advice and point of contact for customers. 


  • Ability to read and interpret Firewall and Load Balancer configurations. Ability to maintain and troubleshoot FTP, HTTP, SSL, and SMTP mail flow. Thorough working knowledge of DNS to include record type requirements. Ability to identify and troubleshoot server performance issues using native OS tools and utilities.
  • Thorough understanding of clustering requirements; ability to build and maintain Microsoft Windows clusters.
  • Ability to troubleshoot Active Directory communication issues.
  • Ability to install and modify database components; troubleshoot job and/or maintenance plan failures.
  • Thorough understanding of server hardware components to include RAID configurations and externally attached storage devices.
  • General understanding of server-side scripting uses.
  • Strong working knowledge of IIS to include the ability to maintain and troubleshoot multiple websites and the use of advanced configuration options.
  • Database backup and restore procedures.
  • Microsoft Networking, Operating Systems include advanced performance tuning and monitoring.
  • IIS and advanced configuration options, including the ability to identify and diagnose application issues using IIS diagnostic tools.
  • Microsoft SQL configuration and troubleshooting skills to include: Clustering, Mirroring, Replication, and the implementation of all optional components.
  • Thorough understanding of server hardening process using Microsoft’s defined security practices.
  • Experience configuring and troubleshooting an active directory environment, to include: domain level trusts, cross domain communication & multi-site replication. 

About Rackspace
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