Junior Project Manager

Professional Services Munich, Germany


Description

 

We are seeking a Professional Services Associate Project Manager to coordinate and monitor Professional Services projects from initiation through delivery for smaller client engagements.  Serves as liaison between internal and external technical and non-technical departments in order to ensure that all targets and requirements are met.  Delivers results ensuring technical projects are completed on schedule and within budget.

 

General

  • Serves as liaison between clients and Rackspace technical and non-technical departments in order to ensure that all requirements are gathered and targets are met. 
  • Build and maintain a network of cross-functional technical resources within Rackspace and across any relative partnerships to allow for higher productivity, increased business, and rapid resolution of problems and escalations.
  • Contribute to the refinement of the Rackspace Professional Services methodology.
  • Provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike.
  • Ability to travel as required.

Project Management

  • Responsible for the scope, planning, monitoring and execution of technical projects from initiation through delivery, ensuring they remain on schedule and within budget, cost and quality tolerances.
  • Responsible for the preparation of applicable project documents and other key deliverables through the life of the project.
  • Effectively manages risks and issues through proactive identification of potential problems requiring resolution or mitigation.  Ensures appropriate response plans are developed and executed.
  • Timely escalation to PMO or Programme Manager of any project issues or changes and adheres to the identified Change Control process.
  • Monitors the delivery of project deliverables from third parties inside and external to Rackspace and tracks progress of same through continuous communication with project team members. 
  • Prepares reports on project progress to Rackspace and customer stakeholders.

 

Pre-Sales Engagement

  • Assists in the preparation of proposals and Statements of Work (SoW) for smaller engagements. This includes the analysis and development of scope, duration, deliverables, resources, risk, assumptions and dependencies.
  • Regularly collaborates with Sales pursuit teams, Programme and Project Managers, Technical Consultants, Solutions Architects, Partners and extended cross-functional teams during pre-sales and project delivery.

PERSON SPECIFICATION:  

Expertise / Qualifications

  • Must be fluent in both German and English (written and spoken)
  • Ideally CAPM qualified or working towards PMP/Prince2 (Practitioner) certification.
  • Proven organizational skills delivering consistent, repeatable and reliable results.
  • Technical awareness in the following areas:
    • Data centre strategy and operations
    • Capacity, utilisation, and performance
    • Backup, storage, and disaster recovery
    • IT Service Management and Service Delivery (ITIL certification preferred)
  • Excellent time management, communications, presentation and organization skills.
  • Able to resolve problems in a timely manner.
  • Ability to communicate technical information and ideas so others will understand.
  • General knowledge of cloud technologies, IT operations, project management operations.
  • Ability to adapt to a rapidly changing environment, handling shifting priorities and ambiguity.
  • Competent customer facing skills
  • Good working knowledge of MS Office suite including Project and Visio and knowledge of other project management tools.

Experience

  • Experience of working within a project environment or using project management principles in effectively controlling workload and managing priorities
  • Experience working on infrastructure technology, preferably within in a hosting environment including one or more of the following:
    • virtualisation technologies
    • data / storage / networks
    • application / platforms.

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About Rackspace
We accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. Join us on our mission to build the world’s best technology services company.

More on Rackspace
Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.