Virtualization Engineer I

Engineering Mexico City, Polanco


PRIMARY RESPONSIBILITY:  The Virtual Engineer is responsible for infrastructure tasks including provisioning hypervisors, connectivity issues, upgrades, and day-to-day issues and audits.  Design, build, administer, maintain and troubleshoot complex VMware environments. Ensure utilization of proper change management procedures regarding the installation and testing of all upgrades and enhancements for VMware infrastructure. Troubleshoot problems and take corrective action on a timely and effective basis. Provide technical support to internal and external users. Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays.

  • KNOWLEDGE/SKILLS/ABILITY: Basic working knowledge of Microsoft platforms and technologies including: IIS and SQL Server. Basic operating systems knowledge (Windows and Linux). Basic network administration skills.  Basic working knowledge of fibre channel SANS. Basic working knowledge of NFS.
  • JOB COMPLEXITY: Gathers data for reporting and analysis.  Manages physical inventory (remotely or locally).  Works appropriate tickets in queue. Acts as the primary interface for the client or project manager for basic to intermediate projects. Implement large, complex enterprise-class solutions using Citrix, Microsoft and VMware technologies. Ensure the control, integrity and accessibility of the VMware environment for the enterprise. Perform regular checks of system components for errors and application of necessary corrective action.
  • SUPERVISION: Works independently on majority of tasks.  Seeks input on complex or new issues.
  • EXPERIENCE/EDUCATION: High school diploma or GED required.  Bachelor’s degree preferred.  Requires 6 – 18 months related technical experience in systems engineering or administration.  Internal candidates require experience in a Systems Administrator role (Rackspace L2 or L3 equivalent).  Basic experience in VMware virtual systems preferred.  The following certifications preferred: CCIA, CCEE, CCEA, CCA, VCP, MCSE/MCITP.
  • PHYSICAL DEMANDS: General office environment. May require long periods sitting and viewing a computer monitor. High levels of stress may occur at times. No special physical demands required.

About Rackspace
We accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. Join us on our mission to build the world’s best technology services company.

More on Rackspace
Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.