Technical Program Manager III

Project Management Austin, Texas



PRIMARY RESPONSIBILITY: A Technical Program Manager is responsible for managing technical projects or programs, working closely with external partners, engineers and technical staff to design and launch projects. Requires working with product management to define strategy and requirements. Communicates with with senior management on status, risks and change control.


  • KNOWLEDGE/SKILLS/ABILITY: Cross-team coordination, project management and executive presentation skills are essential. Strong verbal and written communications skills. Proficiency at leveraging precious resources. Experience with production data centers, operating systems, and platform hardware is highly recommended. Experience managing multiple international projects and people acting as a technical lead. Proven ability to work on assignments that require data evaluation, recommendation development, and decision making. High attention to detail. Accomplished range of skill from high-level strategic thinking to creative and detailed team leadership.
  • JOB COMPLEXITY: Work closely with software engineers, product managers to get high-quality products built, tested, and released on time. Identify and manage risks, making sound judgments about quality, and stopping (or speeding up) production at the right time. Gather requirements and define the scope of the project. Find resources, manage resource allocation for projects. Develop a plan and schedule, with well-defined milestones. Work with Software TPMs to develop and track release milestones and schedules. Manage communication of progress/status within the core team and external to the team (customers, partners, etc); escalate issues as necessary.
  • SUPERVISION: Determines methods and procedures for new assignments. May mentor or lead others.
  • EXPERIENCE/EDUCATION: High school diploma or equivalent required. Bachelor’s Degree in Computer Science degree or equivalent experience required. Masters or PhD preferred. 9-12 or more years of Internet work experience in a software applications environment including program/project management, technical leadership and technical contributor (software engineering, quality assurance) roles.

About Rackspace
We accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. Join us on our mission to build the world’s best technology services company.

More on Rackspace
Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.