Alliance Partner Development Manager

Product Management San Antonio, Texas



Rackspace is looking for an Alliance Partner Development Manager I to join our team. As an Alliance Partner Development Manager, you will be responsible for improving alignment and partnership with alliances to drive tighter coordination on sales, product, marketing and commercial.  This position will be central and pivotal to driving change and activating a proactive, purposeful, and predictable Go-to-Market across technical, product, sales, and marketing organization to grow Rackspace revenue through our most strategic partnerships.

In this role you will own a piece of a relationship with strategic alliance or may own multiple smaller alliance relationships.  You will establish and manage governance meetings and activities and develop a deep understanding of Rackspace’s entire portfolio and translate to alliance partners.

To be a Racker is all about Fanatical Experience, the results obsessed customer service that's been at the core of Rackspace since 1999. By being a member of this team, the Alliance Partner Development Manager I role will play a key part in helping drive the performance of Rackspace.


If you like being challenged and want to continue to learn and grow while bringing your best every single day - then being an Alliance Partner Development Manager at Rackspace is for you! Join us at a company that has an award-winning culture and a set of core values that you can stand behind. Come to Rackspace and be an Alliance Partner Development Manager!

In this role you will:

  • Creates strategy based on alliance offering and customer needs, then executes against the objectives.
  • Establishes credibility and influence through demonstration of business acumen relative to alliance’s strategy and how it integrates across the Rackspace portfolio
  • Collaborate with alliance to determine where they can add value across business portfolio
  • Document clear strategic alliance document per partner, and maintain and revise on a quarterly basis
  • Discover areas for direct investment in Rackspace based on partner strategy
  • Confirm partner is adhering to activities laid out in the Rackspace alliance framework
  • Establish relationships with partner resources in multiple areas including support, product, sales, marketing etc., to facilitate introductions and working relationship between functional leaders on both sides
  • Understand and suggest improvements to partner commercial arrangements (partnering with supply chain)
  • Coordinate alliance activities with multiple divisions in Rackspace, acting as the single POC for the alliance, including establishing new relationships where they do not exist
  • Influence parties within alliances to increase funding to Rackspace, uncovering new areas for development/funding
  • Provide partner support for areas where partners want Rackspace to consider new product lines from partner
  • Document clear strategic alliance document per partner, and maintain and revise on a quarterly basis
  • Enable executive relationships with partner, including establishing opportunities to influence at a CEO/C-suite level
  • Generate partner enablement materials in coordination with the product marketing teams
  • Assist in event planning and execution, including minor and major events
  • Relay partner priorities to the product team and influence roadmap
  • Performs key areas of accountability while demonstrating sound judgment and decision making with some leadership oversight and operates with a moderate degree of ownership and autonomy

Required and Preferred Qualifications:

  • Bachelor’s degree in Business, Sales, Technology or a related field required
  • Requires 5+ years of progressive professional experience in direct sales, channel/partner sales, partner development, product management or solution engineering
  • Accreditation or certification in Alliance platform strongly preferred
  • Strong internal motivation to achieve goals and objectives. Strong organizational skills.  Agility to operate successfully in a fast-paced, collaborative environment
  • Strong organizational skills are required with documented success in maintaining revenue generating business relationships in a Partner Network Program
  • The ability to work effectively at all levels within a high-growth, fast-paced environment and drive results
  • Demonstrable ability to apply logical thinking and reasoning to a challenge or problem
  • A passion for customer service with a contagious enthusiasm and energy
  • Solid understanding of the sales and marketing processes, procedures and systems used to accomplish the work
  • Advanced knowledge of the Rackspace product portfolio
  • Knowledge and application of go-to-market strategy with external partners
  • Applies understanding of how the partner function relates to other areas in sales, marketing, support, operations, and finance to improve efficiency and effectiveness of own performance
  • Attention to detail and quality of own work and that of your team
  • Ability to negotiate and build strong business partnerships both outside and within the organization.
  • Understand partner company strategy and trajectory and can clearly articulate Rackspace strategy to partner

Rackers are fanatical about growth, innovation and collaboration. We are constantly striving to improve and better ourselves so that we can better support our clients. If you have a growth mindset and thrive under pressure, you are probably a great fit for our team!


About Rackspace
We accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. Join us on our mission to build the world’s best technology services company.

More on Rackspace
Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.