Manager Security Operations

Cybersecurity San Antonio, Texas


Description

We are seeking a Manager, Security Operations to join our Global Enterprise Security team in San Antonio, Texas!

Primary Responsibilities:

  • The Security Engineer Manager will oversee and coordinate global logical security efforts across the company, in collaboration with several other departments.
  • Those efforts include information technology, human resources, communications, legal, facilities management and other groups, and will identify and operationalize security initiatives and standards.
  • This person will have between 1 and 5 direct reports, who are either Security Engineers or Architects, with CISSP certifications and equivalent experience. 

Knowledge/Skills/Ability:

  • Expert knowledge of security intrusion methods, detection and prevention.
  • Expert Knowledge of standards, security controls, information technology and information security.
  • Excellent management, communication, documentation, prioritization and change management skills.
  • Expert Knowledge of pertinent law and the law enforcement community.
  • Strong skill set on current intrusion methods and prevention.
  • Ability to communicate technical info and ideas so others will understand.
  • Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
  • Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations.
  • Ability to coach and motivate less experienced team members to achieve their goals.
  • Ability to successfully work and promote inclusiveness in small groups.
  • Ability to provide FANATICAL support.

Job Complexity:

  • Participates in business continuity planning, data loss prevention and fraud prevention.
  • Responsible for a variety of security initiatives and vendors that safeguard the company's assets, intellectual property and computer systems.
  • Identifies security architecture, protection goals, objectives and metrics consistent with corporate strategic plan.
  • Manages the development and implementation of global security policy, standards, guidelines and procedures to ensure ongoing maintenance of security. 
  • Oversees incident response planning as well as the investigation of security breaches, and assists with disciplinary and legal matters associated with such breaches as necessary.
  • Works with outside consultants as appropriate for independent security audits. 
  • Experience leading and directing, related to planning, developing and implementation of technical security systems, controls and practices.
  • Works with subordinates to define team projects, goals, and objectives.
  • Receives periodic review of individual and unit performance.

Minimum Qualifications:

  • High school diploma or equivalent required. Bachelor’s degree, or equivalent experience required.
  • Requires a minimum of 8-10 years’ experience in Logical Security.
  • This individual must have experience with intrusion detection system, hacker techniques, phishing schemes, emerging logical security threats, compromised server techniques.
  • The individual must have a technical background, and be able to understand network, operating system, database and application development design and support.
  • These skills are critical for the individual to be able to analyze issues and recommend solutions for the detection, remediation and prevention of security vulnerabilities.
  • Should understand the compliance, legal and ethical obligations that organizations should have with respect to logical security, personally identifiable information, data protection, etc.
  • CISSP certification required (or near-term plan for attaining certification).
  • Demonstrated ability to consistently provide FANATICAL support.

About Rackspace
We accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. Join us on our mission to build the world’s best technology services company.

More on Rackspace
Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.