Linux Systems Engineer II

Engineering Blacksburg, Virginia


As a Linux Systems Engineer on the Rackspace Email Infrastructure team, you will have the opportunity to work and build world-class software and infrastructure that provides messaging and collaboration tools for customers worldwide. This role will be part of a team that has a strong, passionate engineering culture and proven track record high quality engineering by using the best practices in the industry.  You will have the opportunity to work on highly distributed, extreme capacity systems that use a variety services and processes.


  • Design and implementation of complex architectural design of hardware, software, and/or networking systems for large-scale distributed enterprise systems


  • Ensure completeness of the technical infrastructure to support system performance
  • Stay up to date with emerging technologies and trends in the enterprise hardware, infrastructure, and email industry
  • Follow and execute Rackspace change management processes
  • Evaluate changes using Risk Priority Number and create Method of Procedures for changes
  • Participate in systems/code reviews and design sessions
  • Present technical talks to internal groups
  • Participate in Root Cause Analysis
  • Contribute to and organize central store of knowledge
  • Take full ownership of product life cycle
  • Participate in on-call rotation


  • 5+ years of total experience
  • Requires a minimum of 3+ years Linux systems experience, including systems administration or engineering experience
  • Experience with to advanced knowledge of Linux based OSs and distributions, patching, packaging, monitoring, RAID, security, web servers, cluster management, high availability, systems optimization, auth/directory services, backups, caching, SSL certificates, storage, packet analysis, DNS, HTTP, FTP, SNMP, SSH, hardware, virtualization, networking, firewalls, load balancing, troubleshooting, stack trace analysis, methodologies of design and implementation.
  • Experience with scripting languages (Bash, Python, Perl, etc.)
  • Experience participating in Agile methodologies (Scrum, XP, Lean, Kanban, etc.)
  • Ability to work with little to no instruction on a day-to-day basis.
  • Ability to work alone and in a group environment.
  • Bachelor's degree in Computer Science or a related technical field preferred 
  • RHCE preferred


  • Linux programming experience beyond scripting using a language such as C or C++
  • Experience with Internet email protocols (POP, IMAP, SMTP) and email architecture
  • Experience working with a large-scale multi-geo system (1000+ servers)
  • Experience working with Object Storage systems at Petabyte scale
  • Experience managing Hypervisor Management Systems (RHEV/oVirt, VMware, HyperV, etc.).
  • Experience using and managing one or more relational databases (e.g. MySQL).
  • Experience using a configuration management system (Chef, Ansible, SaltStack, etc.).
  • Experience with continuous integration and continuous deployment concepts.
  • Experience with non-relational databases (preferably Redis, Cassandra, and Solr)
  • Experience with message brokers such as RabbitMQ/Kafka/Flume
  • Experience with web servers such as NGNIX or Apache
  • Experience with load balancers such as HAProxy and F5
  • Experience with cloud service providers (AWS, GCP, Azure, etc.)
  • Experience with Docker and container managements systems (Swarm, Kubernetes, OpenShift, etc.)


About Rackspace
We accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. Join us on our mission to build the world’s best technology services company.

More on Rackspace
Rackers aren’t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker — a valued member of a winning team on an inspiring mission – is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.