Strategy & Insights Retail Specialist

Analytics Bangalore, India


Job Description: Strategy & Insights Retail Specialist - India

Type: Direct Hire | Years of Experience: 1+ - 4 yrs | Location: Bangalore


Position Summary:

As a support member of the Strategy & Insights group, the Strategy & Insights Retail Specialist member will have the opportunity to gain insight into the growing industry of online promotions and digital media. This person works closely with Strategy & Insight team members to plan and launch promotion and media campaigns, ensure data quality, and aid in production of Retailer reports.

Position Responsibilities (not limited to):

  • Position Responsibilities (not limited to):

    • Assist SIT team in scoping and creation of  retailer reporting
    • Create cases in Salesforce to notify when user codes need to be generated.
    • Respond to new or re-opened requests and escalations in a timely fashion.
    • Work closely with the SIT team to help the team achieve quality goals
    • Quality checking or UAT for web based campaign content.
    • Identify opportunities, create & implement productivity and quality process improvement plans.
    • Building process documents for training needs.
    • Promotion and Media campaign recap support including:
    • Source images of campaign creative elements including images of coupon offers and media units for client deliverables,
    • Data integrity checks on Media Performance Report on total impressions, clicks, click thru rate across media platforms.


    Position Qualifications

    • Strong Microsoft Office skills – particular focus on Excel for exact precision in data input & output (data processing and database management)
    • Experience in working with any web based operations or syndicated data portals
    • Basic to advanced knowledge of SQL
    • Ability to adapt to change
    • Knowledge of SharePoint and Digital Asset Management technologies
    • Proficiency in remote work communication & internal social networking tools (e.g., IM platforms, e-Mail, WebEx, Salesforce Chatter and common conference call utilities)
    • Good to have – knowledge of trending domains like Retail, e-Commerce, Catalogue, web content management, digital advertising/campaign management – mobile, email, etc.,

    Soft Skills:

    • Comfort with some degree of ambiguity and confidence to make data based assumptions while documenting assumptions
    • High energy individual who thrives in a fast-paced environment, is team-oriented + cross-functional and takes initiatives
    • Strong attention to detail and results driven time-management skills – prioritization as well as coordination
    • Excellent organizational skills - Capable of managing multiple deliverables and timely completion of assigned tasks
    • Must be willing to maintain ownership and clearly communicate challenges as well as any process improvements
    • Experience in working with stakeholders based out of US time zones is a PLUS


    • Bachelor’s degree in retail, operations management or related discipline
    • Excellent oral & written communication skills
    Diploma or Certificate in DTP, MS Office, Project