Client Success Manager

Operations Paris, Paris


Description

Based in Paris, you will be reporting to Shopmium's Head of customer success management and will be in charge of setting up, configuring, delivering and the reporting of Shopmium's campaigns (FR). 

You have a business level (written and oral) in French?
You have the right to work in the EU?
APPLY HERE

ROLE

STEP 1 - Production

- Handle relationship with clients (brief, assets, timing...)
- Coordinate the different steps of the production among other teams (dev, design...)
- Configure offers in the back-office
- Responsible for meeting deadlines and quality

STEP 2 - Delivery and reporting
- Analysis of campaigns performances
- Visibility catch up plans
- Campaigns reporting and analysis