Production Specialist (posted internally until 10/25/2022)

Posted: 09/16/2022
Facilities & Real Estate Dublin, Ohio


Location: This position is located at our Dublin, OH campus.

We’re on a mission to make healthcare simpler and more effective. We fight to ensure our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors™. We’re committed to building diverse and inclusive teams, so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

The Production Specialist supports the Mail and Production teams in the Facilities Department (which we call ‘Warrior Services’). They oversee the production area to ensure timely delivery of client’s projects while maintaining strict adherence to Protected Health Information (PHI) and quality requirements and support a number of project delivery initiatives throughout the department.

What you’ll do

  • Deliver outstanding service to our clients; both external and internal.
  • Manage large production communications, health fairs and other projects as assigned.
  • Coordinate the production of client communication projects through WorkZone request management platform to drive fulfillment of deliverables.
  • Manage and track all incoming packages from multiple outside vendors; Assist with sort and scan incoming mail.
  • Manage all ordering of office supplies and inventory.
  • Operate and troubleshoot mailing and postage machines.
  • Travel locally to postal centers or shipping centers to fulfill project needs.
  • Provide back-up of all duties of Senior Production Specialists, as needed.
  • All other duties as assigned.

What you’ll bring

  • Education: High School Diploma, General Education Development (GED) or equivalent.
  • Experience: 2+ years’ experience working in a similar setting
  • Ability to work independently with a strong attention to detail
  • Ability to manage multiple projects at a time and prioritize competing tasks.
  • Basic knowledge of printer maintenance and a mechanical inclination
  • Ability to lift 65 lbs. regularly throughout the day.
  • Reliable transportation and flexibility in scheduling
  • Working experience with Bulk Mailer and Adobe InDesign
  • Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
  • Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.

What’s in it for you

  • Compensation: Competitive base pay, incentive plans and employee referral bonuses.
  • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
  • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
  • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
  • Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
  • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. 
  • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! Check out our home:

What you should know

  • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
  • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check
  • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer.
  • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. 
  • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.

#LI-AT1 #LI-Onsite

Note: Compensation information published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.