Quantum Health Careers

Location: This position may work remotely anywhere in the United States of America or Canada.

Who we are  

Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.   

We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. 

About the role  

We are seeking an AI Software Engineer I to join our team in developing cutting-edge solutions that revolutionize healthcare systems. This is an exciting opportunity to contribute to impactful projects that enhance patient care while working with a dynamic team of experts.

As an AI Software Engineer I, you will be at the forefront of developing cutting-edge AI solutions, optimizing Large Language Models, and building secure, cloud-native applications that power the future of healthcare. You’ll collaborate with a talented team of engineers and product managers, leveraging technologies like Python, Java, Node.js, and React to create impactful solutions. Whether you are refining your AI skills or exploring cloud platforms like AWS, this role offers the perfect balance of mentorship, hands-on experience, and opportunities for growth. If you are passionate about AI innovation and eager to make a real-world impact, we’d love to have you on board.

What you’ll do  

• AI Model Development & Optimization
  • Assist in integrating and fine-tuning Large Language Models (LLMs) and machine learning algorithms under the guidance of senior engineers.
  • Support basic data preprocessing, feature engineering, and model evaluation tasks.
  • Work with existing AI models to implement incremental improvements and troubleshoot issues.
• Full-Stack Development
  • Develop and maintain backend services using Python, Java, or Node.js with mentorship from senior team members.
  • Contribute to front-end development in React by implementing UI components and improving user experiences.
  • Assist in building and consuming APIs to support the AI applications
  • Write clean, maintainable, testable code following industry best practices.
• Cloud-Native Application Development
  • Learn and assist in deploying applications to cloud platforms like AWS or Azure with a focus on automation and scalability.
  • Support efforts to monitor and maintain cloud-based applications using basic tools and services.
  • Assist in setting up development environments and configurations for cloud applications.
• Collaboration & Communication
  • Work closely with peers and mentors to understand project requirements and contribute effectively.
  • Participate in team meetings, sharing progress and asking for feedback.
  • Write clear documentation for the code you develop to support knowledge sharing within the team.
• Security & Compliance
  • Follow security best practices when handling sensitive data, learning about compliance standards
  • Assist in implementing basic security measures, such as API authentication and data encryption/anonymization.
  • Stay aware of data protection guidelines and apply them in day-to-day tasks.
• Continuous Learning & Improvement
  • Be proactive in learning new AI/ML and software development concepts through mentorship and hands-on projects.
  • Stay updated with relevant industry trends and share insights with the team.
  • Take part in training sessions, hackathons, and knowledge-sharing initiatives to expand your skill set.
• Other duties as assigned

What you’ll bring

·           0-3 years of software development experience, including a combination of work experience, education, or projects.

·           Basic understanding of AI/ML concepts, such as Large Language Models (LLMs), Natural Language Processing (NLP), and foundational machine learning frameworks (e.g., TensorFlow, PyTorch).

·           Familiarity with programming languages, including Python, Java, or Node.js, and front-end frameworks like React, with some hands-on experience in building and maintaining applications.

·           Basic knowledge of APIs, including building, consuming, and testing RESTful APIs to support application functionality.

·           Foundational cloud knowledge, with an eagerness to learn platforms like AWS or Azure and assist in deploying cloud-native applications.

·           Awareness of security best practices, such as implementing API authentication, data encryption, and compliance with data protection guidelines.

·           Experience with full-stack development or healthcare applications is preferred but not required.

·           Strong problem-solving skills with a proactive attitude toward learning and adopting new technologies.

·           Collaborative mindset, with the ability to work closely with peers, senior engineers, and cross-functional teams in a supportive environment.

·           Eagerness to document code and contribute to team knowledge-sharing initiatives through clear communication and participation in training or hackathons.

·           Protect and take care of our company and member’s data every day by committing to work within our company ethics and policies

·           Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. 

·           A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us. 

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