Senior Director, Product Management

Posted: 10/04/2022
Product Dublin, Ohio


Description

Location: This position is located at our Dublin, OH campus with hybrid flexibility.

We’re on a mission to make healthcare simpler and more effective. We fight to ensure our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors™. We’re committed to building diverse and inclusive teams, so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

The Senior Director, Product Management leads the team of expertise charged with protecting the value proposition of Quantum Health’s solutions. That entails engaging on a complex array of needs ranging from achieving meaningful clinical outcomes, to delivering a superlative humanized experience interacting with the system, to achieving effectiveness at affordable costs - while taking care of the humans around us. They provide thought leadership, apply analytical rigor, and bring a track record of comprehensive product management experience to the table, elevating the organization’s product management function. They collaborate cross-functionally with other enterprise leaders to ensure we have the best solutions for the people we serve.  


Drive clinical impact and high-quality outcomes:

  • Ensure Quantum Health’s programs are clinically sound and effective.
  • Partner with enterprise clinical strategy and care coordination resources to ensure medical, behavioral, and other expertise guides product development.
  • Validate workflows for efficiency, effectiveness, and appropriateness from the clinical perspective.
  • Ensure clinical best practices and bring scale to them.


Ensure a superlative experience for the people we serve:

  • Leverage a team of User Experience (UX) professionals to drive best-in-class human-centric design for Quantum Health’s platforms and experience channels.
  • Bring strong thought leadership in the best way to serve people.
  • Tie product development into the best stakeholder satisfaction, adoption, and engagement.


Validate and improve financial outcomes:

  • Leverage a team of analysts to examine the effectiveness of solutions from a stakeholder’s financial needs.
  • Work with internal partners to measure performance of solutions, maintain appropriate dashboards, and conduct ad hoc research into questions as needed.
  • Leverage data to drive insight, understanding, and strategy.
  • Collaborate with solution management, strategy, and development to create world class results.


Strategic product development leadership:

  • Leverage technical subject matter experts strategically to build tech-enabled solutions.
  • Ensure portfolio consistency and interoperability.
  • Mentor and grow and amazing group of healthcare warriors.
  • All other duties as assigned.


What you’ll bring

  • Education: Bachelor’s Degree in business or healthcare industry related study required; Graduate Degree in business or healthcare related field preferred (e.g. MBA, MHA, etc.)
  • Experience: 10+ years’ healthcare industry experience required, including Director+ level leadership experience within Product Management
  • Working experience in population health and/or clinical condition management as well as digital healthcare.
  • Previous experience leveraging user experience (UX) research and design teams in product development.
  • Ability to connect dots and translate complex concepts into simpler ones for a variety of stakeholders.
  • Strong planning, prioritization, and execution skills.
  • Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
  • Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.


Nice to have:

  • Working experience in an employer-sponsored healthcare, payer or solution provider experience.
  • Proven market analysis experience with advanced financial modeling skills.
  • Working experience with informatics/business intelligence/data analysis and visualization.
  • Experience working in matrixed organizations.


What’s in it for you

  • Compensation: Competitive base pay, incentive plans and employee referral bonuses.
  • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
  • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
  • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
  • Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
  • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. 
  • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! Check out our home: https://youtu.be/xRnbvCW_YgA


What you should know

  • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
  • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check
  • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer.
  • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. 
  • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.


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Note: Compensation information published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.