Lead Technical Training Content Producer

Technical Support Requisition ID 6300 Pune, India

Description

Our Training Team delivers world-class technical training, in the classroom and online, for Qualys IT security risk and compliance solutions. We are a global team of training professionals who are passionate about helping customers learn and be successful with our products. We are looking for a Technical Training Content Producer to join us! 
 
Responsibilities:

  • Create, develop, and maintain training content such as videos, simulations, labs, quizzes, and exams which enhance customer knowledge retention on the Qualys application suite 
  • Build technical lab documentation for external customers which effectively trains on Qualys use cases 
  • Translate highly technical concepts into video and written content to be consumed by a variety of skill levels. 
  • Create and document customer-facing PowerPoint presentations to be used by Technical Trainers.
  • Consistent curation of Learning Management System (LMS) to ensure content is up to date 

Qualifications 

Required:  

  • Strong written and oral communication skills in English 
  • Proficient in Word and PowerPoint 
  • Strong technical experience with technologies such as Vulnerability Management, Web Application Security (DAST), Firewalls, Intrusion Detection, File Integrity Monitoring, CIS Benchmarks, OS configuration, and/or SaaS 
  • Strong understanding of the OSI Model 
  • Knowledge of Learning Management Systems 
  • Experience building and managing technical labs for students
  • Understanding of common workstation operating systems like Windows and Linux.  
  • Ability to consume technical information from various sources and formulate it into training content is a must
  • Some technical training experience

 Preferred: 

  • Experience using Qualys Cloud Platform 
  • Knowledge of adult learning theories 
  • Knowledge of instructional design models 
  • Experience with Articulate, Captivate, Claro, or similar authoring tool 
  • Experience with Camtasia, ScreenFlow, or equivalent video editing software 
  • Comprehension of IaaS providers such as AWS EC2, Microsoft Azure, and Google Compute Platform 
  • Comprehension of Containers and shift-left security concepts
  • Knowledge of major web server software (IIS, Apache, WebSphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).

Background/Education:  

BS/MS degree or equivalent experience in Computer Science, Engineering, or related technical field 
  • CCNA, MCSE, CISSP, CompTIA Security+, and CEH are highly desirable. 

EEO Employer/Vet/Disabled