Technical Account Manager, Post-Sales - SMB
Account Managers are subject matter experts when it comes to the Qualys Platform. They are responsible for achieving a high rate of renewal and up-sell business across our SMB (less than about 500 employees) customer base.
- Ideal candidate will come from a security and/or networking background while performing an engineering, administration or support role.
- General knowledge of current IT security fields including Firewall, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Vulnerability Management, Network Scanners (Nessus, nMap, Scan alert, ISS Internet Scanner), PCI, Policy Compliance/GRC-IT and Audit Tools is a plus
- General knowledge of Desktop and Server operating system configuration, TCP/IP networking hardware, protocols, and LAN configuration, knowledge of LAN and WAN technologies, network design, and web security architectures is a plus
- 2-3 years of closing experience in the Software-as-a-Service (SaaS) industry
- Must have a strong technical background and possess an excellent work ethic with a ”make it happen” attitude.
- Excellent written and verbal communication skills. Works well in small group settings.
- Most work is done over the phone with some occasional travel to clients, partners, trade shows, etc