Information Developer - Japanese

Technical Support Requisition ID 4452 Pune, India


Brief Description:
This role is within the TechPubs team of the Support organization and would translate English Help content into Japanese.

Role and Responsibilities:

  • Translate the new English content into Japanese
  • Establish a process with TechPubs to consume English content in its existing format
  • Establish a process with engineering to publish the latest Japanese translated content
  • Understand the product based on discussions with TechPubs, Engineering, and QA and then translate into accurate Japanese
  • Interactively contribute to the Japanese content creation and maintenance process.
  • Deliver variety of content i.e. online help, quick starts, Support KB articles, FAQs, API user guides, video in Japanese language
  • Work with reviewers to ensure technical accuracy and appropriateness of content according to prescribed project deliverables and schedules.
  • Performs tasks related to the construction of technical and non-technical illustrations and graphics or changes to existing illustrations/graphics.
  • Ensure quality and timeliness of documentation.
As an Information Developer - Japanese, the candidate should:
  • Be Japanese Language Profiency Testing  (JLPT) certified
  • Have technical writing experience
  • Have Japanese translation experience
  • Have experience developing technical documentation for enterprise software audiences in the Japanese language
  • Have ability to adjust priorities and quickly learn new technologies and software applications
  • Have ability to effectively own and handle multiple products 
  • Have be a team player
  • Demonstrate excellent communication and interpersonal skills with ability to effectively work with global and culturally diverse departments and groups to gather the right information at the right time
  • Have the ability to ask the right questions to understand the product and product features well.
  • Hands-on experience with accepted team collaboration, authoring and publishing tools
  • Have the enthusiasm and eagerness to contribute towards building great technical content

EEO Employer/Vet/Disabled