Manager, Sales Operations

Administration Requisition ID 4043 Foster City, California

Description

Key Responsibilities include:

Assist in managing the global sales operations function, partnering with cross-functional teams to identify system, data or process needs that can drive revenue growth

  • Assist sales teams with quotes, appropriate revenue review requirements, and dashboards/reporting in Salesforce
  • Partner with marketing and sales on lead generation process as well as assist in building systems to enable automated processing of potential prospects
  • Assist with territory assignments and quota setting and commissions review
  • Perform lead, sales, pipeline, and other analysis to provide increased visibility to management
  • Collaborate with Finance and Business Applications teams to establish and ensure standards for Salesforce and integrated system data quality (load, data hygiene, data integration)
  • Streamline sales process and manage implementation of necessary solutions
  • Generate and maintain detailed documentation of policies and processes
You are/have:
  • A strong team player with a positive, service-oriented attitude who drives process improvements to increase effectiveness of the team and minimize room for errors
  • Hands-on, detail-oriented, and organized
  • A self-starter and high-achiever with a focus on doing a great job
  • A superior problem solver, possessing the initiative to look into the details and interpret the impact of key business drivers
  • Excellent multi-tasker who has strong time and project management skills and understands the importance of planning in advance to meet deadlines that include multiple review points and iterations
  • Strong communicator, both written & verbal; reliable and responsive to email and phone communications
  • Highest level of integrity and good judgment with the ability to effectively deal with highly sensitive, confidential information

Qualifications

  • 5+ years of experience in sales operations
  • 2+ years of experience having directly managed Salesforce and surrounding business processes such as forecasting, territory and quota setting, and data management; technical depth, having owned the configuration and administration of the system
  • Experience in supporting a global sales team at a public SaaS company
  • Experience with reporting tools such as Tableau or a similar product
  • Bachelor’s degree required

EEO Employer/Vet/Disabled