Qualys Careers

Description

Responsibilities:  

• Support customers who are contacting Qualys through our website with the interest of buying, or getting help with, our solutions. 
• Present Qualys to potential customers. Ability to articulate benefits of Qualys products and services for both technical and non-technical audiences.
• Provide functional product support for prospects. Ability to demonstrate proof of value engagement with customer. This includes enabling accounts, services, configuring Qualys products on cloud & data center solutions for onboarding new customers.
• Identify needs and suggest appropriate products/services to potential clients
• Qualify inbound leads using BANT
• Utilize business and industry knowledge to research accounts, identify key players, generate interest and to maintain lead hygiene while reaching out to prospects
• Work in collaboration with Sales and Corporate Marketing to drive attendance at regional marketing events
• Attending virtual marketing events to engage with participants identify opportunities, and to schedule meetings
• Exhibit qualities of overachievement, self-motivation, good teamwork along with positive attitude. 

Qualification:  

• An ardent desire to be a customer-facing, technical solution expert. 
• Exceptional written and oral communication skills. 
• Extensive use of CRM (preferably salesforce.com) to maintain accurate activity, contact and account information of all customers and prospects 
• Basic knowledge of network, TCP/ IP, security services, cloud services. 
• Ability to understand network and security infrastructure elements on advising how best to use Qualys products on cloud platforms.
• Ability to work rotational hours supporting global customers. 

Preferred Qualification:
0-3/5 years of Customer Success/Technical support/Business Development. Preferred pre-sales experience in computer networking or information security or public clouds. 

EEO Employer/Vet/Disabled