Technical Development Representative

Marketing Requisition ID 6187 Pune, India

Description

Responsibilities:  

  • Support customers who are contacting Qualys through our website with the interest of buying, or getting help with, our solutions. 
  • Present Qualys to potential customers. Ability to articulate benefits of Qualys products and services for both technical and non-technical audiences.
  • Provide functional product support for prospects. Ability to demonstrate proof of value engagement with customer. This includes enabling accounts, services, configuring Qualys products on cloud & data center solutions for onboarding new customers.
  • Identify needs and suggest appropriate products/services to potential clients
  • Qualify inbound leads using BANT
  • Utilize business and industry knowledge to research accounts, identify key players, generate interest and to maintain lead hygiene while reaching out to prospects
  • Work in collaboration with Sales and Corporate Marketing to drive attendance at regional marketing events
  • Attending virtual marketing events to engage with participants identify opportunities, and to schedule meetings
  • Exhibit qualities of overachievement, self-motivation, good teamwork along with positive attitude. 

Qualification:  

  • An ardent desire to be a customer-facing, technical solution expert. 
  • Exceptional written and oral communication skills. 
  • Extensive use of CRM (preferably salesforce.com) to maintain accurate activity, contact and account information of all customers and prospects 
  • Basic knowledge of network, TCP/ IP, security services, cloud services. 
  • Ability to understand network and security infrastructure elements on advising how best to use Qualys products on cloud platforms.
  • Ability to work rotational hours supporting global customers. 


Preferred Qualification:
0-3/5 years of Customer Success/Technical support/Business Development. Preferred pre-sales experience in computer networking or information security or public clouds. 

EEO Employer/Vet/Disabled