Qualys Careers

Description

Responsibilities 

• Consult with stakeholders to define technical enablement needs; this is a shared responsibility with the training team as a whole  
• Work with multiple teams, including Engineering, Product Management, and Support, to consolidate knowledge elements, review and validate the content and ensure training aligns with business requirements  
• Deliver technical training to our customers, prospects, partners, and internal Qualys employees 

• Produce high-quality technical courseware - presentations, videos, labs 
• Contribute to the success of our online and self-paced training 
• Manage training events - onsite and virtual classroom via WebEx/Zoom 
• Provide product support and assist students with technical and business-related issues 
• Work with the course development team to design, develop, maintain and deliver exceptional technical training materials in multiple modalities, including eLearning, videos, labs, and instructor-led classroom training 

• Develop your skills to become a subject matter expert on flagship products you create and deliver training for, and address various knowledge needs for the support organization with the prime responsibility of training customers and employees.  
• Design, build and maintain virtual lab environments and associated lab guides to support technical training courses 

Essential 

• BSc/MSc degree or equivalent experience in Computer Science or related engineering field  
• Excellent written and oral communication skills in English 
• Multilingual a strong plus  
• Must have previous experience in designing and developing materials and writing assessments for technical training 
• Five years of working in an IT security product such as Endpoint Protection, Vulnerability Management, SIEM (Security Information and Event Management), Firewall, UTMs, Compliance solutions, Networking, etc. 

• Experienced in building complex virtual environments 
• Experience in creating/modifying custom scripts 
• Experienced in working across multiple geographic regions 
• Excellent oral presentation, written communication skills 
• Ability to execute several parallel tasks and prioritize appropriately 

• Ability to adapt to recent technologies and learn quickly. 
• 5+ years of experience in delivering training, both in-person and remotely 
• Received training certifications as Qualys Certified Specialist within the past year preferred. 
• Comprehension of IaaS providers such as AWS EC2, Microsoft Azure, and Google Compute Platform 
• Ability to adapt to recent technologies and learn quickly. 

• Must be based in the UK 

Desirable 

• Knowledge and/or experience using Qualys products 
• Experience in certification delivery, as part of an education program 

• Ability to understand the impact of decisions on other areas of the business 
• Familiarity with external PCI scanning requirements 
• Understanding of compliance standards such as CIS, NIST, etc 
• Experienced in building complex virtual environments 
• Experienced in creating/modifying custom scripts 

• Experience with adult learning theory 
• Experience with instructional design models 

A technical presentation will be required during the interview process. Sample videos and training materials the candidate has previously created will be a plus.  

EEO Employer/Vet/Disabled