Solutions Engineer, Consultant/MSP

Business Development Requisition ID 4678 Pune, India

Description

The Solutions Engineer is responsible to ensure that the Qualys solutions align with Consultants & MSPs. You will be required to correctly position our platform technically and assist with partner led POC's 
 This requires an understanding of Security architecture, solution design and act as a line of support for any technical, how-to and commercial needs of Consultant & MSP partners of Qualys in United States & Canada. 

The ideal candidate will be required to establish a strong relationship with the Con & MSP partners and support the technical needs and desired service delivery. The candidate will be required to conduct technical presentations, follow the Proof of Concepts and drive all technical aspects in support of their requests, including the logging of main events to our CRM which will also be used for tracking & reporting activities. 

Responsibilities 

  • Build, maintain and develop technical relationships with Consultants & MSPs
  • Track opened Technical Support Cases & determine if they are “how-to” related
  • Respond promptly to questions on technical / business-related issues
  • Demonstrate, prove and align product capabilities to support Con/MSP goals
  • Raise any necessary alert for the partners technical situation in a timely manner
  • Collaborate with Product Management, Technical Support and Engineering teams to drive partner engineering requirements for resolution
  • Occasional conferences / trade shows 

Good understanding of :

  • Best practice network security & compliance
  • Qualys product workflow, data gathering & output / similar solutions
  • Experience in Offering management with Consultants & MSPs
  • ITSM knowledge around how incident management is built into a managed service
  • Integrations into 3rd party products like SIEM, GRC, Risk control, SOC frameworks  is a plus    

Required attributes

The ideal candidate will be self-motivated with important knowledge of Data / network / App and various IT security domains and be willing to learn typical business and sales process controls. The ability to demonstrate strong demonstration skills, communicate professionally and speak articulately in response to emails, etc. An organized and analytical approach to finding solutions. 

  • Good command of the English language, including written and oral communication skills
  • Workplace Home office
  • Ability to learn, understand and apply new technologies
  • Capable of blending technical details with commercial requirements
  • Preferred knowledge of key technologies and subjects including;
  • TCP/IP and networking,
  • Vulnerability Management
  • Policy Compliance/Audit Tools
  • Network Security
  • Web App Security
  • Endpoint Detection and Response
  • Patch management
  • Other relevant enterprise security solutions
  • Cloud providers (AWS, Azure, GCP…)
  • API scripting knowledge (curl, python, …) 

Desired Attributes:

  • Previous experience of Qualys or related solutions
  • Cyber Security Qualifications, examples: CompTIA Security, Ethical Hacker, CISSP

 

EEO Employer/Vet/Disabled