Director, Finance Operations

Administration Requisition ID 5500 Foster City, California


An ideal candidate will have a proven track-record of making an impact, developing, streamlining, and optimizing process and system improvements for complex global tech companies. To be successful in this role, you will need strong managerial, analytical and system skills, a partnership orientation for working with business colleagues and the ability to effectively manage and drive key finance initiatives and projects to completion to achieve superior results in both the short and long term.

Key responsibilities include:

  • Collaborate with functional leaders to streamline, document, monitor, and optimize key processes that are critical to the finance department and drive effective change management.
  • Lead complex project management of significant finance initiatives and act as an interface between finance and business applications team to automate and scale finance systems and implement new business processes
  • Identify areas of key risk or low efficiency and/or effectiveness and drive planning, execution, and implementation of process improvements to increase productivity of team and quality of deliverables and support to business partners
  • Provide creative yet logical approaches to solving data and business and process problems
  • Research finance best practices and conduct industry benchmarking analysis to ensure continued improvement to finance operations, leveraging third party vendors to engage subject matter experts as needed
  • Assist in creating finance team enablement materials such as onboarding/training/best practices documents
  • Responsible for ensuring review and driving timely update of desktop procedures/practices/policies
  • Assess and monitor process & system efficiency and effectiveness on an on-going basis with monthly performance report to the CFO

You are/have:

  • An independent, self-motivated individual who works well under pressure with a positive, service-oriented attitude;
  • Self-starter with a great work ethic and an analytical thinker with superior problem-solving and decision-making skills, possessing the initiative to create presentations and analysis from scratch to answer questions posed and look into the details and interpret the impact of key business drivers;
  • Extremely detail-oriented and organized with prior experience having conducted root cause analysis, leading to resolution of complex business problems;
    • Documentation & tracking of issues, assessment of dependencies, proposals for temporary and permanent solutions with detailed value proposition to relevant stakeholders, agreement on target deadlines, success measurement recommendations and reporting, monitoring compliance, etc.
  • Experience having gathered, structured, monitored, and validated data to ensure data integrity;
  • Significant expertise in setting up automated processes and structured onboarding/training materials to increase the effectiveness of the team and minimize room for error;
  • Excellent multi-tasker who is always “on it” with stellar time and project management skills and understands the importance of planning in advance to meet deadlines that include multiple review points and iterations;
  • Strong communicator, both written & verbal, who is reliable and responsive to email and phone communications; and
  • Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information


  • Bachelor's degree in Finance or equivalent
  • Minimum 10 years of experience in finance operations
  • Experience working at a publicly-traded, software, fast-growth company preferred
  • Demonstrated success in building and leading teams and streamlining and optimizing process and systems
  • Hands on experience with NetSuite, Salesforce, Workday, ADP, and Anaplan a plus
  • Highly proficient with MS Office applications, particularly Excel


EEO Employer/Vet/Disabled